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Katie Dean Jewelry

United States

Reviews (6)

★★★★★
Shopify

Adam provided great customer service and the app is beautiful on my site! My website has had a lot of custom programming so the app did not work when it was first installed so I wrote an email to the support email and within less than 24 hours Adam helped me to get the app working on my site. The app is a bit pricey but offering gifts with purchase have helped us to get our average order value up. So we'll see with time if it really pays off but I think it does!

on Sales Motivator ‑ Free Gifts · 5 days using the app
★★★★★
Shopify

Incredibly easy to use and the customer service is next level. Anytime I've emailed in with questions I've heard back within the hour or even within minutes in some cases. I highly recommend this app and also, I paid the small fee in order to get their programmers to do the installation steps, definitely worth it and much cheaper than hiring an outside programmer to do it.

on Infinite Options · 18 days using the app
★★★★★
Shopify

Incredible. From the very beginning I have received the best customer service and the product has worked wonders for us! It's only been installed for a little over 24hrs and we have already gotten 3 reviews. Normally we were getting 3 reviews a month so getting that many in less than two days has been amazing. It just goes to show how effective the stamped.io app is. Also, a side note: I interviewed both Stamped.io and Yotpo when doing research for a review app and the customer service from Yotpo was terrible. Not even average just plain bad. They didn't care about me or my questions. I asked for a live demo three times and they never gave me one. They just kept telling me to download the app and try it and then ask questions which is exactly what I didn't want to do. The experience with stamped.io was the complete opposite. Super fast and very friendly customer service, a full live demo showing me how to use all the features of the app, installation was extremely easy and fast and all around just a wonderful stress-free experience. I'm so happy we are working with Stamped.io!

Developer reply ·

Hey there, Thank you for your kind review, it has made our day! We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

on Stamped Reviews & Loyalty · 2 days using the app
★★★★★
Shopify

Very very good customer service. I had questions before installing this App and Vitalii, the customer service rep, answered all my questions thoroughly plus gave me some more insight into how I can get our website load time to speed up. After I installed it, the directions and process of optimizing my photos was simple and the instructions were easy to follow. Highly recommend this app!

Developer reply ·

Thank you so much for the amazing review! Please don't hesitate to contact us if you have any questions about our app! - Vitalii

on LoyaltyHarbour Image Optimizer · 5 days using the app
★★★★★
Shopify

Love this product. It was extremely easy to install and integrated with our customized site without any problems. We've had a lot of success with our customers being able to find what they're looking for easier because of this app. Thank you for creating a great product!

on XCloud Search & Product Filter · 6 months using the app
★★★★★
Shopify

The app in general is good but I did have an unfortunate experience with it. Originally I started with the $49/month plan and I paid a programmer to do some customizations on the Quick View App to personalize it for our website. After a few months I realized the functions we really needed from the App were available on the $15/month plan so I downgraded. At this point ALL MY CUSTOM PROGRAMMING WAS LOST. This was a huge disappointment because no where in the process of downgrading did it say that I would lose the custom programming that I had done. When I contacted customer service they were understanding and nice but they were not able to recover my custom programming and were not able to help me program in the changes that were lost. A unique situation but worth sharing so others don't lose valuable time and money with the same problem.

on Smartviewer: Quick View · 4 months using the app