PEDAL Industries
United States
Reviews (9)
my questions were answered but no solutions were reached.
Developer reply ·
Thank you for your feedback and for taking the time to share your experience with us. I understand that the inability to change the label was not ideal for your needs, and I appreciate your understanding of the alternative solution I provided. While this particular label is universal and cannot be customized at the moment, I want to assure you that your feedback has been noted. We're continuously working to improve our services, and your suggestion has been added to our feature request list. If we see more votes or similar requests for this, it will help us prioritize implementing this feature in the future. Your input helps us grow and serve you better, and I truly appreciate your patience and understanding. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards,
Miro is friendly and his response was quick. Kudos to Miro! Pagefly is one of the easiest page editors I've used. Thank you for your help.
I recommend this app because it's easy to use and the live support is very helpful. Thank you for your help Anna kudos!
Developer reply ·
Good day! It is not only Anna but the whole BON team, that works hard on delivering good service and meeting every customer's expectations individually! If you have further questions, please feel free to drop us a line via live chat or email at help@bonloyalty.com. We are always ready to support you! All the best, Mia BON Team.
I love this app. It's easy to use and CustSvc is top notch. Thanks guys and gals for making something super useful.
Developer reply ·
Hi there, And we LOVE your review :) We appreciate your kind words, thank you! Best regards from the team
I've never, ever had better support using an app. Ever. These guys are amazing. Plus, the reports are fast and clean.
I LOVE the team at Appstle. Their customer service is by far the best I've ever had from any of the App developers on the Shopify platform. Bar none. And.. the app is awesome too. I love how easy it is to work with, even for a newb like me. Thanks for being awesome guys!
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Developer jumped on my issue... helpful response in real english, which is always a plus plus plusplus.
Developer reply ·
Thanks for your feedback. We've contacted you via email, hope we will find a solution! :)
Install fails with a 'page not found error'. After confirming install permissions, looks like it wants to redirect to https://storename.myshopify.com/admin/apps/shopsync-2 but fails with a 'page not found' display. EDIT: It looks like the ShopSync app successfully installed, so you can ignore the 'page not found'. Just navigate to Apps > ShopSync > Connect and proceed with step 5 of the MailChimp instructions.
Developer reply ·
Hi there, thank you for the feedback. After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem appeared for a small subset of users, but we understand how frustrating this behavior can be if you were one of them. We've worked with Shopify to resolve this problem and it should be fixed now. If you have any other questions about ShopSync, please reach out to our support team at support@shopsync.io. We'll be happy to help.
