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Jack Stillman

Australia

Reviews (5)

★★★★★
Shopify

This is one of my favourite all-time apps. Reviews and social proofing are critical to your e-commerce game and Stamped does it in a very smart way. I have a very high uptake of reviews from customers without even offering rewards. Also, tech support put many on the Shopify App store to shame. Well done guys!

Developer reply ·

Hey Jack Stillman, Thank you for your kind review! We're glad that you're loving our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

on Stamped Reviews & Loyalty · 9 months using the app
★★★★★
Shopify

If it's too good to be true - it usually is. I am sad that I need to update this review and warn against using Marsello for the short term. The email campaign feature is garbage. Two weeks in a row now it has crashed after attempts to send strategic marketing messages to segmented customers. I have worked with the developers but unfortunately responses are not timely (24 hours +). The rewards program is adequate for the current price point but without an effective email marketing integration you are restricted in the strategies you can deploy to exploit the program. There's no point having a rewards program for the sake of charity. One hopes the developers at Marsello know what they're doing but if they do, they are doing it at the expense of people like me. (well, not anymore)

Developer reply ·

Thanks for following up with your review. We've reached out to you with a follow-up email to get a bit more information so we can help you.

on Marsello: Loyalty, Email, SMS · Over 1 year using the app
★★★★★
Shopify

Be warned: EasyShip looks nice and shiny but start digging under the hood and there are some things you need to be wary of. Pro's: Great for cash flow (pay as you go), Nice additions such as tracking page with banners, Integration with PayPal, Reasonably good support Con's: The Hong Kong warehouse partner they paired me with has been an unmitigated disaster. Lost orders, lost stock and ineffective coms, A number of selling features just weren't available and the support couldn't get them to work (No way to turn off taxes and charges for irrelevant countries, discounted shipping), Would not allow me to have a business address outside of Hong Kong in order to ship from HK (which is so freakin bizarre it's astonishing) The inability to sync products with Shopify (seriously you need to import a CSV file!), SKU's weights etc is similarly an insane omission. It betrays the lack of inventory management knowledge within the core team at EasyShip. This and the following omission places your fulfilment service at severe risk - you are warned, Barcodes of products are not featured or considered. Someone thought this was unimportant. It is. Pro's aside I have decided to stock out of the disastrous warehouse I was paired with, cut my losses and finish with EasyShip. EasyShip was pretty bummed for me so I can't blame them beyond a lack of due diligence in bringing this warehouse on-board. If you plan to ship from home or your own business perhaps consider it. Otherwise tread carefully...

on Easyship ‑ All in One Shipping · 8 months using the app
★★★★★
Shopify

So far so good. The app seems to be doing what it said it would do. Great response from the developer to enhance the background code for the widget to conform to my shop style. Thanks Invinzor!

on Frequently Bought Together CBB · 2 days using the app
★★★★★
Shopify

Ok. This app is #%*ing awesome! I love it! The level of information is provides on users currently on my page is ridiculous. It give me realtime tools to help answer my customers inquiries and even steer them into purchases. One sale at a time has always been my motto and this app allows it. Great work. Recommendations: Not sure if and how I can point to a product page during a conversation? The ability to add pre-written responses from the chat box would be great.

on Chatra — Live Chat & Chatbot · 7 days using the app