Maska
Canada
Reviews (9)
I just had a call with Darius and I believe it was very informative, they are always trying to upgrade the application and their costumer service is excellent. They answer you in a timely manner.
Using this app has been super easy so far, and the support team is awesome, they’re always ready to help with any questions or customizations we have! It’s definitely a great addition to help optimize my product page and create a smooth shopping experience for my customers.
I never had such an amazing customer service like with this app. I asked them to customize some things for me and they did it very fast. The best app for product recommendations!
I put 4 stars because I'm having trouble with the configuration but the app developers are helping me solving the issue. Great app in general.
Developer reply ·
Hello, Thank you for your cooperation. We have reached out to you via the email so that we can resolve the issue completely. Kindly, respond to the email so we can help further. Regards, Mukul
Great app! It's amazing that it's free and it keeps all your returns organized. Very easy to use and good customer service.
Amazing Customer service , they developed 3 important requests in less than a month , and it was really easy to reach them
Amazing Customer support , they helped with creating reports and made sure data are accurate and organized
I was using Mailchimp and I decided to switch to Omnisend because I thought it was better for Shopify (note: and it's more expensive). For the past two or three months, my sales have dropped, half of my customers don't get the emails, I had problems with the sync between other small issues. The support changes all the time so you never speak with the same person and every new person answers you a random answer. I asked to speak on the phone with someone in order to solve all this issues and they have no phone support. This app was a very poor choice.
Developer reply ·
So sorry to hear you are experiencing issues with deliverability. We have just signed the domain records for you to help you improve deliverability. Katherine will reach out to you today with guidance on how to set those up and other recommendations to improve open rates. We will follow the progress with you, with the right means and actions we will get email deliverability back on track!