Petland Canada
Canada
Reviews (8)
Since Shogun does not have a report feature so I can see a list of all my pages in Shogun, I contact the app support live chat. They were able to get me the list right away. Great service!
So far, so good. I find that the "Dark" theme is hard on my eyes and I wish I could change it. It's a learning curve at the moment, so still lots to learn and figure out.
Still has great customer support. We have used this app for several years and they have always provided excellent support. Their app works great for our customized product options. If you ever have an issue, they are very easy to get in touch with through live chat, and quick to resolve the problem.
Developer reply ·
Hi Petland Canada, Thank you for your feedback! We're glad to hear that our team responded quickly and efficiently to resolve your issue. It’s great to know you’ve been using our app for years, and we’re grateful for your continued trust. We look forward to supporting you for many more years to come!
The Live chat assistant was great. I didn't have to wait to talk to someone and they promptly answered my questions.
Appstle Subscription App support is phenomenal. You usually only have to wait a minute or 2 for a reply. They have always been able to resolve my issues when I was onboarding the app. Both Brooks and Ash were great to deal with.
Developer reply ·
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Midday live chat waiting a little bit, but when I had an agent (John B.), he was very helpful with providing me information. He also offered to email me some articles about setting up the app on our store.
Pretty good app with a lot of different types of sales you can run through it. Live chat support is always quick to respond and help.
Developer reply ·
Thank you for this review, I'm so glad to hear our chat support was helpful for you! - Emily, Head of Support
This app is very easy to use. love it. Would recommend to any store to use. Very intuitive. give it a try.
Developer reply ·
Thank you very much. Please let us know if there is anything we can do to make your experience with our tools more enjoyable. Have a great day.