D2D HealthCo.
Canada
Reviews (10)
Developer reply ·
Thanks so much for the 5 stars! 💛 We truly appreciate your support, don’t hesitate to reach out if you need anything 😊 - Smile.io Team ✨
just downloaded the app and seems like it's exactly what we were looking for.
Great support all around. Team was able to fix minor issues in a timely manner and also customize our product templates.
I had a problem with one of the functionalities. Great service and support and issue was dealt with quickly!
Developer reply ·
Thank you very much for your 5 star rating and your kind words about our service and support! We are glad to hear that your issue was resolved quickly. We are committed to providing our customers with the best experience possible.
Had a lot of questions regarding Shopify connector app with a seller store. Asim was fantastic. He guided me through all my concerns and I was up and running in no time! Great app!
Needed quick help with a campaign that wasn’t working. The team worked quickly to write new code to solve the issue. Great app!
Developer reply ·
Hi D2D HealthCo., Thank you for placing your trust in us and for your great compliments. Our team always tries our best to make sure that merchants feel supported. This definitely motivates the whole team to work harder. We hope to see you around & always wish you the very best!
Needed help with creating a new funnel. I got great customer service from Anastasia! She helped me in no time!
This app is buggy and customer service is very slow and not very responsive. Had to remove it. Wasted a lot of time.
Developer reply ·
Hello D2D HealthCo., Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will keep our eyes on this kind of matter and we will make sure that this will never happen again. We are assigning a support executive to investigate this matter. If you have any other concerns, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, Etranslate Team
