Kona Natural Soap Company
United States
Reviews (9)
Had some errors regarding google unparsable code and Berker helped me through it. Schema Plus has always been there when I need them. Thanks guys.
These folks have been some of the most thorough and responsive people I’ve ever had to have help me. Thank you!!!
Developer reply ·
Hi Kona Natural Soap Company team! Thank you for your review! Our support team is here to help with anything you might need advise on and we are glad to hear that you had such a great experience! All the best, Out of the Sandbox
These folks are amazing. Very professional and response time great. I had to update from Yotpo Subscriptions to Recurpay and they help me right out of the gate. Pretty seamless but did what I asked them to do. They are happy to answer any questions you may have so ask away.
I've been using PC for a long time. I recently updated to a 2.0 theme and PC didnt load correctly. Long story story short I got in touch with Sheniel and she got it figured out asap. I've always enjoyed working with this app and the staff are great too. Aloha.
Developer reply ·
Hello to our friends at Kona Natural Soap Company Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
Update 2022! Lost my reviews and a quick note to Yotpo and they're back. Always a pleasure working with these folks. Nick, you rock! Thank you so much for all your help. Thanks Yotpo for the product. Just wow! I have been trying to get the reviews fixed for some time. Junalou came through and fixed everything for me and even added some extra review coding for my products page. I don't have a lot of time to be working on apps, etc. and Junalou took charge and made it all happen. The conversation rocked, they knew what to do, and just great people to work with. Much aloha!
Because it works great. No hassles. Best shipping insurance. If you're not familiar with the process, it's fairly easy. I've never had a problem making a claim. To be honest, make the claim yourself on behalf of the customer. It's easier. Less hassle for your customer. I also add the insurance manually to orders that customers do not choose to add the insurance. I'll eat the cost knowing that I don't have to deal with the US Postal Service. It really does help you feel a little more secure when shipping expensive products.
Developer reply ·
Hello there, Thank you so much for taking the time to write this review! We are happy we could make things a bit easier for you and your business. We thrive on knowing we are able to make you feel secure when shipping products. If you should come across any questions, don't hesitate to reach out at https://routeapphelp.zendesk.com/hc/en-us. Thanks, Bianca, customer service
I needed this app to replace another subscription company that didn’t have the compatibility with all my different payment options. So far this app has worked much better. There are still some limitations but I like the way this works and the people have been very supportive and patient.
Developer reply ·
Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.
worked perfectly. I used only the basic level and it did what I needed it to do. Its easy and useful. Try it!
this is a great app. the only problem I have is using the app to update my site. The input fields dont take my changes and I have to go into my website to make the changes to SEO inputs. Its not bad, its just cumbersome. I tried different browsers and it didnt make any difference. The app is good and I think it would be excellent if they could get some of the bugs out.
