Retro Active Arcade
Canada
Reviews (14)
So far so good, the app does everything I need it to do and the response time from support was excellent!
Very easy to use, modular and granular enough to make highly customized pages. All sorts of functions and features to use. Very pleased with this app.
Developer reply ·
Hi Casey, I am glad to hear that you are satisfied with the app. We are trying every day to make Tapita the only page builder that any merchant will need. There are a lot more grounds to cover, but with motivation like this, we will only continue to excel. Regards, Keenan
This product option app is the most versatile (albeit most complicated) that we have used. It is easy to use once you get the hang of it (there is a bit of a learning curve if you are not familiar with these types of apps, or minor coding) however the Customer Support has been very fast and efficient in resolving all issues and answering all questions during the set up process. Highly recommend to anyone who wants maximum flexibility in their production options and don't mind a bit of a learning curve.
Haven't used the app much yet as I just installed it, but the customer service was SUPER quick to respond to my question and have a resolution ready for me right away.
Vitals has been efficient in resolving issues and provides great customer service. Their app is incredibly versatile and they offer a cost effective solution to stores who require multiple apps rather than individually installing apps from the Shopify App store.
So far I give this app 5 stars. It is as advertised and it works well. It is very simple, clean and easy to use. Customer Service has been very helpful with any issues/questions I've had, but a little slow to respond. The only thing I would say as criticism is that the auto-install may not work on some themes for whatever reason as it did not work on ours, however manual installation is fairly easy. *Edit* I forgot to mention that the price is great for what you get in return.
I first contacted Hulk about the issues I was having with their app on August 14, 2019 and my issue is still unresolved. I have received nothing but headaches from their customer service team. If I could I would give this app 0 stars. We are currently using a competitor app for our product options and were hoping to switch to Hulk to save on money. That being said, due to many of our products having multiple options and it being an integral part of our website, we were unwilling to completely uninstall the competitor app UNTIL we have tested the Hulk app on our website to MAKE SURE that it will work for us. At HULK's request, we removed the competitor app code from a copy of our live theme so that Hulk can install their code without conflict and we would be able to set up the Hulk options and test it without jeopardizing our live website and impacting our sales. Hulk went back on what they said and requested that we remove the competitor app from our store completely before installing their own code. As I have explained previously, and to the Hulk Customer Service team, this was not feasible for us until we were absolutely, 100% positive that the Hulk app would work for our website. It will take us approximately 15 - 20 hours to set up all the different product options from scratch for each product that requires product options. After posting my first 1 star review (which I have since removed on the basis that they resolve the issues I was having with their app), they agreed to install their Hulk Code on the theme that we removed the competitor app from. From that point it was more headaches. Their options were not displaying on certain products, and for the options that were appearing on products, the conditions were not displaying the options correctly. I told them 7 times, and several different people which Shopify theme I had the Hulk Code installed on and they always come back saying they need to know which theme I have the Hulk Code installed on. Hulk has done nothing but run me around in circles for 2 months now and done nothing to resolve the issues I was having with their app.
Developer reply ·
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us and that is why we asked our manager to get in contact with you to amend any issues that were caused.
This app has been pretty good with creating a customized page on our website. All the basic features that come with the free plan are plenty enough for us and when I had an issue arise the support team was very helpful and fixed my issue right away.
This app is awesome. I wish there was a way to remove all of the statuses once an order ships out, but it is what it is. For $6 a month I don't mind having to side-step some of the shortcomings of this app.
This is an ok app, it works well but has very very limited selections to choose from. All of the templates are all renditions of the one before it however all of them are better than the basic-bland-oatmeal design that Shopify leaves you with for their Order Printer app. If you don't have $29 to spend here, don't waste your time with Order Printer. Also, if you know nothing about Liquid or HTML, keep scrolling. This app relies on some of that knowledge to understand the verbiage this app uses. The great thing is that if you spend $29 on one template, you can generate multiple variations of that exact same template plus a 1-2 small subtle details. So you can create a packing slip with a total, or a packing slip without a total. Great, but can you re-size the columns? No. Can you change the color of the text? No. Can you edit the orientation of your template? No. Take it as you will, but it's just basically paying $29 for something one-step better than what Shopify produces.
Be warned, this app promises to be all that. You really require an additional $500-$700 of capital available to spend with the 3rd party developer to make this app truly shine. The folks at Bold say they know how to tweak it but everything costs money with them.
App kept on crashing for me. It installed fine but that's about it. So sick of spending so much time just trying to get an app to work even the first time.
It's an app to build trust and loyalty based on the peer-pressure mentality. I wish it had more to it.