Crossrope
United States
Reviews (11)
Support is amazing, have had some edge cases pop up and they've been responsive, willing and able to solve some issues for us. Easy to use drag and drop editor, improvements continue to be made which only enhances the experience. Would recommend if you're not able to code pages yourself! Thank you so much for the thoughtful review! We’re really glad to hear our support team has been able to step in and help with those edge cases. That’s exactly what we’re here for. It’s also great to know you’re enjoying the drag-and-drop editor and noticing the ongoing improvements. We’re constantly working to make the experience even better. We truly appreciate the recommendation and your support! Sweetan | Client Services Shogun
Works well with Shopify's 1-page checkout. Customizable to fit your store and if you have any issues, support has been great so far. Shout out to Osmand for helping us with a recent address issue!
Konstantinos was very helpful in reviewing and recommending improvements to remain compliant with GDPR and US laws. The app does exactly what we need it to. Would recommend!
After hearing that Shopify was deprecating their Geolocation app, we were left searching for a viable replacement. We're very fortunate to find this app that meets our needs, the support is amazing and has allowed us to transition over to a new solution before the busy Q4 timeframe. Thank you xapps! Thank you for the wonderful feedback! We're thrilled to hear that our app has helped you smoothly transition ahead of Q4. Our team is always here to support you, and we're glad we could meet your needs. Thanks again for choosing xapps!
SKUlabs is a great fulfillment software that can grow with the complexity of the business. It has the ability to manage inventory well, create efficient fulfillment processes, and if they don't have the solution for something they have a strong team that will work with you to develop the solution or put something in place that works while development catches up. They are very responsive and take each request seriously. It is a seamless integration with Shopify and has enough customizable features to work for companies with different needs. We tried to leave SKUlabs briefly and missed its intuitive features too much.
Great solution that can scale with you as your business grows. Gives you all the tools to provide a seamless returns and exchanges experience to customers. Also, very insightful data to help you improve.
Developer reply ·
Thank you for taking the time to share your positive experience with our solution! We're thrilled to hear that our platform has proven to be a great fit for your business needs and that you find it scalable as your business grows. Ensuring a seamless returns and exchanges experience for customers is a key priority for us, and we're delighted to know that our tools have contributed to this aspect of your operations. Additionally, it's fantastic to hear that you find the data insights provided by our solution valuable for continuous improvement. We appreciate your feedback and look forward to supporting your business as it continues to thrive. If you have any further comments or suggestions, feel free to reach out – we're here to help!
Does exactly what we needed for free, only wanted to password protect a single page. Customer service is very responsive.
Support team is very responsive. Integrates easily into Shopify store, best part is the ability to allow users to schedule gift card deliveries (great for use during the holiday season)
Developer reply ·
Hi Crossrope, Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and our Customer Support team. Hit us up should you need further help with anything. :)
We're testing the app, some minor issues preventing us from launching right now, but the VideoWise team has been very responsive and helpful with fixes. Communication is on point, excited to see this live!
Developer reply ·
Our team is always responsive and willing to help with any custom theme customisations. Super excited to see shoppable videos live on Crossrope! - Claudiu
Enquire has been a crucial component to our marketing stack, especially as our marketing mix has expanded. The post purchase data we've been able to collect from customers has unlocked key insights that weren't available through GA and other platforms. This has allowed us to make crucial decisions around how we allocate our marketing budget. Highly recommended for all ecommerce brands who want a better sense of attribution.
Support was top-notch when we had to migrate comments from an old URL to new URL. Would recommend for sure.