PRAYING RABBIT
United States
Reviews (10)
Update: Customer Service is great. But my review with pricing still stands. This is a great subscription to have for your store. But it comes with a huge price tag. For a small amount of contacts, the price has come to be over $150 USD a month.
Developer reply ·
Thanks for sharing your feedback! We totally understand that pricing is an important factor, and we appreciate you bringing this up. Our senior support specialist has already reached out to you with a more cost-effective plan that better aligns with your needs. We’ve also shared some helpful advice on managing your inactive contacts—by focusing on engaged subscribers, your costs could be even lower! We’d love the opportunity to work with you to ensure you’re getting the best value from our service. If you have any questions or need further assistance, we’re here to help!
Simple Affiliate has been great so far. The support from Sebastian has been amazing.
Developer reply ·
Thank you for taking the time to share your feedback with us. I have reached out to you via email to work towards a resolution. I am confident that we can find a solution for your business.
Great support.
Developer reply ·
Thank you for your feedback. We understand that some advanced features are exclusive to our Professional plan, but we believe they offer valuable tools that can greatly enhance affiliate management for growing businesses. For those just starting out, our Free plan includes all the essentials to help you get up and running smoothly. You can always upgrade as your business expands and you find the need for more advanced functionalities. We've sent you an email to get this sorted out. Please check it out when you have time.
1ClickPopup is seriously impressing me with its smooth performance. It's been a joy to use! One feature that stands out is the ability to offer a unique discount code directly on the pop-up form. It makes the whole process so much more convenient. And big kudos to James and Eugene for being absolute champs in the support department. They've been incredibly helpful to me.
I have to say, this app is seriously impressing me with its smooth performance. It's been a pleasure to use! And the cherry on top is the amazing support team. They've been so incredibly helpful and kind, going above and beyond to address any questions or concerns I have.
The app is very expensive for what it is. I've had the app installed for a few months now and have not received any increase in revenue or customer retention. In fact, the majority of customers choose not to sign up for a loyalty card and prefer to proceed straight to checkout. Plus, they advertise their RISE.AI logo in all of the automated emails to customers. It doesn't make sense to have another companies logo on your website for free if you are paying for their service.
Developer reply ·
Hi there, I'm Itay, Head of the Support team at Rise.ai. Rise is designed to help brands build long-term customer engagement through a variety of store credit–based tools — including cashback, rewards, refunds, compensation, gift cards, and more. Of course, results can vary depending on how these tools are set up and promoted to customers. We’re always happy to review a merchant’s setup and suggest optimizations to help get the most out of the platform. Regarding the branding — which I’ve personally discussed and assisted you with — Rise.ai’s branding can be fully removed on various plans, and we offer customization options for emails and other customer touchpoints to align with your brand’s look and feel. We’d love to reconnect and help you tailor the program to better support your goals. Wishing you continued success with your store!
Good app so far. Just waiting for the option to wishlist a variant from the collection page to be added, then this app will be 5 stars.
Developer reply ·
Thank you very much for sharing the great suggestion with us, we will definitely add the feature in our app's future update. For any queries, feel free to contact us at support@scriptengine.net, we are always happy to help you
Good app so far. I like how it shows the analytics of how many times the bar has been clicked. The support has been very helpful.
The mobile display is very small and it makes it very difficult to see. It only looks good on web browsers.
Developer reply ·
Hi, I'm sorry that you had trouble configuring our app. We have sent you an email that explains how to update font size only for mobile devices. It is supported in the app. I'm not sure if you received our email as we have not seen a reply from you yet. If you need any assistance, please reach out to us.
