Water Butlers
United States
Reviews (10)
The app design is great, the support is excellent! Niraj was proactive, courteous and very knowledgeable. He helped me install the app and tailor it to our needs. If you're looking for a delivery app this is it! ***Update: I had some questions regarding some custom features, I emailed them, Vikash responded quickly and assisted me with everything I needed. Great app made by great people!
Their free plan includes 5000 views per month, after a few weeks they paused my campaign saying I need to be on a paid plan because of my average users! Also, they keep bombarding you with junk mail, every day I receive some junk mail asking me to upgrade. Not worth it!
Great app, it was easy to install and works perfectly!
I downloaded the app again. the support helped in installing it and setting it up in a timely manner. App works great!
Developer reply ·
Hello, Thank you for your feedback and sorry you had such experience with our app. I checked your support ticket to to ensure the top quality support from our team. It seems you posted the review in about 3 hours after the access was provided to our team. We process the support request in the order how we receive the tickets. Your ticket was in the dev queue. We will do our best to provide quality support as quick as we can. We will be glad if you decide to try our app again.
Good support! I was unable to install the app. They were proactive in helping me. They took charge of everything! The only drawback is that they don't work on weekends, but the service they provide is excellent when they're open!
Developer reply ·
Thank you for your valuable feedback!
Great support, I needed assistance in installing and configuring the app, they fixed everything! Highly recommend!
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Great customer service, I contacted them to rearrange where the reviews should be displayed on my webpage, their response was swift. Highly recommend their app!
Developer reply ·
Hey Water Butlers, Thank you for your review and kind words! We are glad to have been of service, and hope that you'll have a great time collecting social proof for your business! Thank you for your support!
Great app, great customer service! I contacted them to arrange the layout as it was below the reviews section, they did it instantly. I highly recommend
Very good app, simple to use and does exactly what it's supposed to. One drawback is that we can't customize the labels as much as we would like, they look a bit bigger on iphone 7. But I would highly recommend
Developer reply ·
Thank you so much for your amazing review. We are creating custom CSS for customizing label size then the label size will customize according to mobile size. Thanks
After you delete the app, the code stays there and it messed up my site. I contacted support yet they still haven't answer yet. Garbage! I have not received any phone call from you guys, I did email you 24 hours before my review yet no one replied. This review is intended for Judge.me and not any other app. I had to hire someone clean the mess your app caused after I deleted it.
Developer reply ·
Hi, Founder and CEO of Judge.me here. We didn't see any email ticket of you or other means of communication. We tried calling you but voicemail. On your shop is currently Shopify Reviews, Rivyu and Stamped. Seems like you are testing review apps. Is it possible this app review was meant for a different app? Either way, please feel free to email us at support@judge.me or start an online chat from our website and our support team is there for you 24/7. Hope to hear from you soon.
