Mother Erth

App works great and helps to up the conversion rate! It's pretty straightforward to use. I did have to tinker a bit to get the CSS to work with my website but nothing too difficult

Update: Developer got in touch with me, the pricing page was something they'd missed updating and they offered to help troubleshoot the product updates. --- Don't understand, under pricing it says up to 2000 optimizations and I got blocked off after doing roughly 90 image optimizations. Also it spent 10 minutes trying to load up a product page for optimization and never pulled it in. So it seems there are glitches and for some reason the actual app doesn't match what is advertised. https://kudobuzz.com/pricing/

Update: Customer service has been helpful and given me a script which I had to install on my site for a partial fix. I have to use the side bar (can not use the default chat widget as that will still cover the check out) but the side bar is on the side of the screen and when someone clicks it the chat window that opens does not cover the check out button. Be careful. Both formats of the widget (unless you choose a side bar) will cut into your checkout button. I was surprised to find not only did the Modern Them bottom widget take up most of the checkout button, it's invisible hyperlink area extended out past the actual widget itself making it almost impossible to click "check out" almost every where you click on the check out button just pops up the chat. The business theme bottom widget also cuts significantly into the check out button. It would be incredible if they would have more (smaller) options for the chat on the bottom right hand side of the screen that wouldn't get in the way of the most critical functionality of an ecommerce store.

I uninstalled the app but it is still appearing on my store--it seems this has been an issue for others as well. I don't know why Shopify allows apps that do not uninstall cleanly. I have written to their support to do a clean removal and waiting for response.

Update: The pop out sign up is not responsive but apparently some other options like flyout and banner are. Upped the rating by one star as I feel it is an absolute must for all pop up types to be mobile responsive... Design is not responsive on mobile device. Meaning the pop up shrinks down to fit the screen but is then so small that not legible. Discovered it when showing someone the website and then when the popup showed up they were squinting and trying to use their fingers to zoom in and see what it said. Wrote to support who said that their version of responsive design was shrinking it smaller. Makes me a little concerned to think that the developers think you make something responsive by shrinking it to fit on a mobile screen

Pretty nice. Not Glitchy. I noted a couple areas where it could be improved, first, when I asked someone to use it (on their mobile device) and they touched the number associated with a product, they didn't see the product show up even though a little bit was showing up down below. She would have completely missed it and moved on had I not told her, "it's actually down there"...