Chantal Vaulet
Poland
Reviews (12)
Totally doesn't work for me. For over a week I am talking with support and two times they said it was fixed, but my users still cannot select any privacy settings. Support is trying to do their best, but after a week of fiddling I'm tired of it, hence this review. I don't understand why this is launched in such a bad way, these are simple bugs that should have been caught during testing. Totally doesn't leave a good impression on such a big company as Cookiebot.
Developer reply ·
Hello Chantal, Thank you for your feedback, and we're sorry to hear about the issues you experienced. We understand how frustrating it is when things don't work as expected, and we appreciate your patience. We want to make sure this has been fully resolved for you. We've flagged your case internally so our team can follow up. Kind regards, The Cookiebot Team
Great technical support by John and nice looking templates for the banners!
Developer reply ·
Thanks so much! 😊 Glad John could help and that you like the banner templates.
Great working app, extremely easy to setup and use!
The features and the support of this app are great! But the main issue is that as a tracking app, it just doesn't work due to the fact it doesnt show real time results. There is a 3 to 6 hour de-sync from what the tracking on their main website
Awesome app with great support. Flexible possibilites and really adds value to your site! Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you.
Works great, fast and gives good data. If needed, the support team is very fast to respond
We have quite a large catalogue that was converted without a pain. Clear app and great customisation settings and a good support team!
Developer reply ·
Hello Team, Thank you so much for your wonderful 5-star review and kind words about our LitePix Bulk Image Optimizer app! We're thrilled to hear that your large catalogue was converted smoothly and that you found our app’s settings clear and effective. It’s always our priority to make the process as easy as possible, and we’re glad to know that our support team provided the assistance you needed. We truly appreciate your feedback and are always here if you need any further assistance or have any questions in the future. In case you have any ideas or suggestions for improvements, please don’t hesitate to share them with us at help-center@amasty.com - we’re always eager to make the app even better. Thank you again for choosing LitePix for your Shopify store. We look forward to continuing to support your success! Best regards, Amasty Team
As all the other 5 star reviews told, this app is amazing, and does all I want. Great and to the point support, very effective, solving problems within 5 minutes! Recommended!
Jon was super helpfull. Nice first impression of the app!
Developer reply ·
So glad we made a great first impression! Thanks for the kudos—our team’s here to keep the helpful vibes going! 😊 - Kevin & Booster SEO Team
The best one out there! Great features and if somethings missing, the support team will always help you out to make it possible by providing help with for example custom code
The app works great most of the time. If there's something that needs clarification, their support is top-notch, never let me down. There are some thing to get used to, but in general, for me this is the best translation app
Developer reply ·
We’re glad to hear the app has been working well for you. You know the drill — if anything ever comes up or needs clarification, we’re just a message away. It’s customers like you who keep us going. Thanks again for your continued support!
