Murphy and McNeil

So far this is a great app with over-the-top support. It may seem like an easy thing to do but getting a tool that can notify customers of new products (based on their preferences) has been extremely elusive with Shopify. I spent a couple years searching/reading with no luck. This app so far has done an amazing job solving for that, and the support has been extremely accomodating answering my questions and helping make the app work best for my store. Big recommendation! Thank you for your review. We pride ourselves in providing great support.

I'm zero for two on CEDCommerce Apps. I recently left their Amazon integration for another vendor because inventory would not sync from orders. Now, with the Etsy integration Inventory has stopped syncing and I've handle to cancel several orders from Etsy... diminishing my compliance with their platform. I reached out for support who said they were syncing my inventory and not to worry. I just took another order for a product that should have been zero inventory. Time to leave, hopefully I can get a partial refund for the year I pre-paid.

I came to this app because of the impending shut-down of the native eBay connector to Shopify. The transition of my eBay catalog was super intuitive and I had over 1400 products moved over & live in a single evening. I also retired my other Amazon app since this one covers both eBay and Amazon. Amazon is a bit more difficult for me and I was having trouble getting products migrated. I reached out to support at 9pm via chat and they were available right away with no wait. They were extremely patient with me and helpful getting my first products live so I could use the template & process to finish the rest. I'm not super knowledgeable about managing products in Amazon and the support was extremely gracious answering a million random questions while we worked on my catalog. Out of the available options to move your eBay business to a new app, I can't recommend these guys enough. And kudos to my agent Ice for the excellent help!

Great app and we've already taken a few orders. Amazon can be a little tricky if you've never sold on the marketplace before, but this team was available via chat immediately and walked me through all my questions. Great experience so far!

I received excellent support from this company even pre-launch. I had a couple minor issues beyond my skillset and there were fixed overnight (on a holiday no less). Implementing a new search capability is a big decision but I have every confidence this developer is looking out for me.

I had a ton of questions when I set up this app. The team at Swym could not have been more accomodating. Every request for support or question was responded within about an hour, even on the weekend. Great team behind this app.

I'm really impressed with this team. Shortly after installing the app they proactively reached out to me to ask if everything was going well. I replied with one piece I was having a problem with and they fixed it within a day. It wasn't a deal-breaker, but the level of urgency displayed by multiple folks on this team has me looking at their other apps already. Good partnership/service makes all the difference and I can tell Code Black Belt takes it seriously.