Laird Superfood
United States
Reviews (8)
Love this direct mail service for several reasons: 1. Direct integration to Shopify and Klaviyo makes it easy to segment customers 2. Our retargeting direct mail has a great ROAS 3. Great client services. I wish all my account managers across my tech stack were as great at Horacio!
Great app with exceptional customer support! Highly recommend
This has been a game-changing app! For a reasonable cost, I get the key insights I need to make important business decisions. I can't recommend this app enough as it would benefit every eComm store to have it installed and review the data often.
This app overall works pretty well. We haven't run into many issues, and the app is fairly easy to use. I am however, very impressed with their customer support. We had a question, emailed support, and received a helpful and thorough answer in under 20 minutes. Special shout out to Kennewick!
Updated review: shortly after I posted a negative review because of a lack of customer support, their team reached out and helped us investigate the issue. Unfortunately, an update impacted our legacy account and because we were on a free version, they didn't seem to bother updating older versions. Ultimately though, we got the issue resolved and Sarah from support was awesome. Keeping one star back because I wish they would have notified that the update was going to happen. A recent upgrade to the app made our menu stop expanding on hover. No access to support -- I would not recommend.
The app is great and allows us to do a lot of custom things with our site that we wouldn't be able to do without a full time developer. Touriq was quick to assist with a recent issue, and all is good.
Developer reply ·
Hi there, thank you so much for your generous review with lovely and amazing words. On behalf of the PageFly team, I do really appreciate your patience. Your review really made my team happy! You are so amazing that you gave us the second chance to assist you and we always want to support and help you anytime you need. Our priority is customer service and we are ecstatic that we met that mark! This is a great motivation for us to improve PageFly better and better. If you have any questions or need help, feel free to contact us at any time at the Live chat window. Have a wonderful day, and take care! Kate - Customer Success Manager at PageFly
Great service and support, they are on it and make it a painless process. Good app for those who want a one touch checkout using apple pay especially.
Awesome app, easy to use and setup and clean...