GoWith
United States
Reviews (7)
Stay Away – This App and Team Ruined Our Business We had a terrible experience with the CedCommerce Walmart integration and their ad management service. We trusted them to handle our Walmart ads for 3 months, and it was one of the worst business decisions we’ve ever made. We lost over $10,000 due to their careless and unprofessional handling. They promised clear revenue and ROAS targets at the start, but didn’t even come close. There was no campaign optimization, no strategy, and they just spent our ad budget without any accountability. We had to constantly chase them for basic reports, which were always late or completely unhelpful. What’s most frustrating is their attitude. The team – Neha, Abdul, and Kushagra – showed zero work ethic. They refused to accept any responsibility for the failure and kept giving excuses that made no sense. All they seemed to care about was getting paid at the end of each month. This app is not only ineffective, it’s dangerous for any serious business. Do not trust CedCommerce with your advertising or your store. Their poor service and lack of professionalism can destroy your growth and drain your budget. We’re extremely disappointed and frustrated. Avoid this app at all costs.
I initially had a frustrating experience with this app and its customer support. However, Akanksha Pandey, the Sales & Partnership Manager at CedCommerce, truly saved the day! She reached out personally, apologized for the inconvenience, and offered a quick, effective solution. They implemented the custom feature I requested quickly, and their responsiveness was impressive. Thanks to Akanksha’s efforts, my confidence in CedCommerce has been restored, and I look forward to using the app with much greater satisfaction!
This app has the best support team I have ever had to contact in general! The quiz itself required some manual job, (which is an improvement area) but I could shape it as I wanted to with the quick and professional help of the support team. (and within the free plan)
Developer reply ·
Thank you so much, Ahsen! 🌟 We're thrilled to hear that our support team was able to assist you in creating the quiz exactly as you envisioned, and we're glad you found value in the free plan. Your feedback on the manual setup is much appreciated, and we're constantly working to improve the user experience. If you ever need any more help or have further suggestions, we're always here to support you!
Great app and absolutely great support! Would recommend this app to every seller!
This is a perfect app to manage your reviews. In addition, they have EXCELLENT customer service support! A special thanks to Joian Z for the excessive assistance!
Very bad app and we didn't get a good support from Shopify. Users cannot login due to server issues and shop owners face with 5xx errors on Google Search console.
Developer reply ·
Thank you for taking the time to leave a review. It sounds like you are having some issues with your online store, not necessarily the Shop Sales Channel. If you or your customers are having issues signing into their account, please reach out to our authenticated support team to have this reviewed. 5xx errors with your domain could also be caused by incorrect DNS information. Our live chat would be happy to review and assist you with this. Please reach out to our authenticated support team for additional help: https://bit.ly/2AWw5VA. -Shay, Shop Support
Have been using this app for almost a year. I can truly say that this is definitely the worst app I have ever used. My orders are not synced to Shopify correctly, so every time I have to check hundreds of orders and tell them to sync it manually. When I contact support, they say sorry and ensure that this will not happen again, but IT HAPPENS AGAIN AND AGAIN. The subscription prices are so high, but OMG the service and app's performance are terrible. I will end my subscription as soon as finding a similar shopify amazon app. They have ruined my business so far. The only thing they say we are sorry, bla bla....
