Aurelia Clothing
United States
Reviews (9)
I tried the app and first it would not shink - i missed a step then it said it was shinking and took around 2 1/2 to finish. Problem is nothing actually sync to Ebay. They said it was shipping on ebay i checked it all was good. In the end I deleted the app as it just wasnt working.
The software they use is full of bugs and hard to use. They are out of stock and you only fnd out after you order. This has happened more then once. When they are out of stock they do not tell you right away and you may not know for days when you ask why the product has not shipped.
New addition make this a very useful app - i suggest to the creator another addition but is not neccessarily needed Seems to be working now - i will test more Now it doesnt work it give the error Please fill both the required fields even though they are already filled out so i given this app a 1 Doesnt work that well at all - gave it a second chance but was disaapointed - it would be nice to be able to search the code and it actually finding a result After making suggesting for making the app better and testing for him it turned into a charged app - I deleted from my store Sorry for inconvenience, new version has been published. Please check now
Have a problem with a broken piece on a treadmill and yet they have not responded to this issue for over a week and I keep trying to contact them yet nothing. Support is obviously lacking alot Responded and did a great job on this issue Customer service has been great and handled all my issues quickly now, actually they handled the issue here but forgot to inform me.
Developer reply ·
Dear GigaCloud Buyer, We are very sorry to bring you a bad user experience. Regarding after-sales issues, please submit an RMA request to the Seller. Since you have not initiated an RMA, so the Seller cannot process it for you. You can click the RMA button in the sales order list to apply for a refund or reshipment for the sales order. For detailed operations, please refer to the [Apology Letter] received in your Message Center. Best regards! GigaCloud B2B Marketplace
They finally got back to me and shipped my items but it took 7 to 8 days to ship and were hard to contact so I will give them a 2 as it seems to happen more then once - I notice another customer had not ship - 12 days now and after 4 days of trying to contact they finally tell me out of stock - unacceptable I have been trying to contact these people and have had no reply - it has been over a week since i placed an order and they still have not shipped the products. Extremely poor customer service leaves you guessing if you should cancel the orders and explain to the customer that the distributor is extremely slow and doesnt reply to you. When you call you have to leave a voice mail also. It has been 7 days for one order and 8 days for the other with no clue when it will ship Dear Aurelia Clothing, Thanks for your feedback. We received your email and we've reply you the same day, could you please double check your email inbox? We are sincerely sorry for the delay. Some factory workers resign and return to their hometowns before the Chinese New Year. After the New Year, most suppliers resume work in the first week, but there is a shortage of workers, leading to insufficient factory capacity to fulfill the ordered quantity. The factories are now fully operational and striving to increase production. The situation is expected to normalize by mid-March. Any question, you are welcome to contact us anytime. Nick Nick@kakaclo.com
Seems to be working and its free so i will give it a 4
I was using Judge.me and I couldnt reply to a complaint that was because they hadn't gotten their product even though in was being transported to their location. Since I couldn't reply the app was useless and then I found this and just started to use it today and see they have a reply.
Saved me programming time and works well as being free - all together a good app
I had an issue with tiktok sending an encrypted name and address to my store and Maria answered my question within minutes and help me get the address fix. I am still waiting on Tiktok. Best and fastest support i have ever gotten from a company.
Developer reply ·
Hello Aurelia Clothing Thank you for your kind words! We're delighted to hear that Maria was able to help you resolve the issue with TikTok sending encrypted information to your store so promptly. Providing the best and fastest support is a top priority for us, and we're here to assist you whenever you need it. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to support you!