ChibiJay Shop

A bot is using my store to test stolen credit cards. I contacted Shopify support about it and they said to install this app and it'll help to stop the attacks. Well, this app does nothing to stop the attacks from happening. I'm still getting hundreds of abandoned carts with card details and fraudulent orders are still getting through.

The wishlist function is fine, but every time someone orders from their wishlist, it adds several unnecessary line items to the order and will show up in the packing list. Support says they can't remove these line items because it tracks analytics for the app. Having to manually delete these line items from the order is time consuming.

Support is pretty terrible. Had some issues with the upgrade and Nivi did very little to help and was clear that she didn't even pay attention to what I was saying in chat. Last problem I had was a simple border issue (wasn't showing up correctly) with the discount table and she said she was looking into it and then never heard back. Update: So, after the upgrade, this app will no longer stack with other product discounts. I have items that cannot be discounted so I need to use product discount codes and not order discounts. It's a shame since this worked perfectly fine before the upgrade. Once again, Nivi was not very helpful and clearly didn't bother to really read what I said.

This was incredibly easy to install. Didn't need to do anything other than adjust the settings in the app. I didn't need all of the emojis and flashy stuff and just wanted a simple inventory display for my product pages. It was simple to customize the app for my needs. Hi, Thanks for your feedback! It's great to know that the app suits your needs. If you need help with EasyStock or any of our apps, don't hesitate to contact our 24/7 support team. Best regards, The NexusMedia team.

Fairly easy to set up. I did need a little help with the placement, but support was quick to help.

Zero support. The app wasn't working and I opened a ticket with Neon for help and they never responded. Uninstalled.

There needs to be more ways to customize the coupon that is sent out using the app. There should be an option to apply it to certain collections only in case you have collections you don't want discounted (ie Clearance). Using a static coupon solves this, but then everyone can find that coupon using a coupon finder app, not just the person who leaves the review which defeats the purpose.

Definitely don't expect a quick response from their customer service if something goes awry with their app and you need immediate tech support. 2 of my best selling bundles stopped working for no reason. I needed it to be fixed immediately since it was costing me potential sales. I messaged them at night, received one unhelpful response in the morning and then nothing else for the rest of the day and night. I ended up having to spend my entire day trying to figure this out on my own because my customers were complaining. Maybe not the best app for US customers. Will be looking at other options.

So far so good! I had an issue with the app not working on products with a couple variants out of stock. I spoke with Abuzar in the chat. He responded within minutes and was able to fix the issue. Great customer service.