Inked Goddess Creations

By far the best data app we have ever used. We can sort the data in any way we need, and if I can't figure out how to create a report, customer service is AMAZING! They are super-responsive and get the reports created to fit exactly what I'm looking for. We've been using this app for several years now. Thanks!

It's a great app for adding multiple variants to a single product. We've been using the free version for over a year and just recently upgraded to get more features unlocked. Customer service is also great!

We've been using Judge.me for years, and the features and customer service are above and beyond. If I ever have issues, their customer service team replies and helps instantly.

We experienced some problems with the Courses Plus app when we first turned it on and began offering our first course. I was able to work closely with the Architech dev team to resolve the issue within 24 hours (over a weekend, no less). They were prompt, friendly, and helpful, and so far we have had no other issues!

I've been using Shipstation for about 5 years now, and this most recent update is absolutely horrible. They made it very hard to split orders, and the newly split orders no longer have their own order number. Now, as of July 1st, you can't even split orders anymore. I'm sure it's just a glitch, but when we have a large order that needs to be split into multiple shipments, we can't do it anymore. Printing labels now takes extra unnecessary steps. When you hover over an order, order details automatically pop up in a screen in front of you and doesn't go away until you click the popup away. That's annoying. They also took my custom layout for printing and wiped it clean with this new update, so I have to re-establish that. This new update is absolutely horrible, and good luck figuring out how to contact them. I am on the Gold plan and it took me 30 minutes to figure out how to contact them because help just says that if I'm on the gold plan, I should click the ? and a chat button will be there. There is no chat button. I actually have no idea what I clicked on in 30 minutes of searching to make the chat button appear, but it was ridiculous. This update will more than likely cause us to leave Shipstation after many years with them because each day it just gets worse.

It's a good simple, basic popup app, but it's very clunky to customize the ads, unless you are a coder. Just trying to add a button or change the position of the font is not an easy task and sometimes ends up in erasing the button altogether, with no way to replace the button. A drag-and-drop feature for customization would be much appreciated, but I understand this is a free app, so it will have its flaws. I may have to think about paying for a popup app that makes customizing popups much easier. So, if you are looking for an advanced popup app, this is not the one to choose.

I was with Recharge for 3.5 years. Back in June, we started with an issue where recurring subscriptions were being denied. Recharge blamed it on Shopify, who had made no changes, so it was a Recharge error. I was finally told after a week of being bounced around by techs that the problem was resolved, and it happened again in August and September, causing mass chaos for my customers. Each time, it happened on a weekend, and they don't work on the weekends. I finally migrated to another app because of Recharge's declining customer service. They didn't even try and keep me, after 3.5 years of business and after months of pretty major program errors they weren't concerned with fixing in a timely fashion. The app and customer service were amazing for over 3 years. I'm not sure what has happened within the last 4 months, but both the app AND customer service fail pretty miserably now.

I've been with this app for a couple of years now, and our rewards program is one of the best programs we could ever offer our customers. Our customers enjoy leaving reviews, doing referrals, and making purchases to get the points, and Smile.io automates just about everything so it just runs smoothly without me thinking about it. I hit a snag with a review app integration recently, and Maggie was amazing, helping me figure out the issue. This is definitely the company you should go with for a loyalty program!