Baker's Secret
United States
Reviews (6)
Amazing theme extensions, customer support is top-notch, strong recommended!
I have been using Mirakl for years and it has been a great addition to our business. The customer support is useless for any technical issue with the marketplaces, but except that all good. 4 out 5 just because of their customer support not assisting with anything when we had issues with a marketplace selling our prices at a different prices that indicated.
Been using this app for years and for different websites, reliable and all the features you need! A no-brainer for any Shopify store ;)
Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.
Developer reply ·
Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We would surely work up on your suggestions. We value our customers’ opinions and would like to thank you for bringing this to our attention.
A must-have for all Shopify sellers, well designed and top of features available, + a Premium customer support!
