Topo Designs
United States
Reviews (9)
Great app! We do a few post purchase surveys and pull very valuable actionable data from them. Definitely recommend.
Early adopter of Lifetimely and long time user. Provides insights that are impossible to get anywhere else or without time consuming calculations. (Sam is the best!)
Implementing Veeper has been a big help for our outdoor brand, helping us automatically block leaked or misused discount codes. Definitely recommended if you are trying to reel in your discounting program.
Quick integration process initially but always improving and releasing new features to improve all aspects of the customer experience. Excited to try the new exchange tracker and exchange shop on site credit features.
Developer reply ·
Thank you for the positive feedback! 💙⭐️ We're thrilled to hear that you found the integration process quick and are excited about our ongoing improvements. We appreciate your support!
I was a very confused about some negative rewards points that were accumulated on a customer's account. Glenn explained everything clearly and helped me solve immediately! Since I'm a customer Service rep I need these solved sooner than later and this was resolved immediately! It made my job a lot easier! It was so helpful and I appreciated it so much!
The best customer service I've ever experienced. Always willing to go above and beyond to help figure out any issues, questions, etc.
Developer reply ·
So happy to hear that the team could help you resolve any issues or questions that you had! Thanks for leaving a review. :) Karl | Team Lead, Technical Support
We installed this app in 2018 when it was simply BOGO Gift Cards. It's expanded a ton since then, with lots of increased capabilities and new features. The support team was a huge help in getting us back up and running with a gift card promo using the new features and workflows since we were unfamiliar with how to use them. Thanks!
Developer reply ·
hank you for this awesome review - your success is our success 🙏 We are so happy you love our Store Credit and Rewards Program.
The app is both simple to use but incredibly robust in the features available. We've been especially impressed with the support offered. They respond quickly and not only resolve issues and answer questions effectively, but have even pointed us towards improvements on our site beyond the app. Highly recommend!