Tuhi Stationery Ltd

Easy set up, has all the features was looking for, impressed so far

No issues, like that ai drafts responses, that over time are getting better and better and i often just have to push send when I answer queries now.

The best back in stock/ waitlist/ pre order app Ive come across in 7 years as a shopify merchant. Has all the features you need that work really well. The help team are also awesome, very quick to respond and fix any issues. Highly recommend this app so glad I found it!

Excellent app, easy to install and use, captures very valuable information from customers at checkout to help improve store. Highly recommend.

Currently have over 900 orders not writing back to shopify - seems to have a meltdown every Xmas with the volumes and breaks down. Every year for past 3 years someone in their team has manually updated my system so that the hundreds of orders show as fulfilled...but now no one knows how to do in Starshipit, so I am stuck myself working through 900 fulfilled orders from shopify that are showing as unfulfilled, individually checking each one has been delivered in starshipit - then marking as fulfilled in shopify - what everyone wants to do on a sunny sunday afternoon.

Best reviews app for the value - great customer support, fast and efficient - not just send you to watch video links - actually fix problems. Excellent app

I had previously given this app a 1-star rating as I had so many problems with the setup. I have upgraded to a 3-star as after some time I did eventually get some assistance and was able to resolve most of the issues, but it was still a difficult and costly app to use. I have since transferred to B2B ordering and would highly recommend checking out this alternative, it is cheaper, easier to set up, help desk is very responsive and fast, was a completely different experience to using this app and my wholesale orders are just rolling in its great.

Who can I speak to about the billing? I have been charged $50.00 when I deleted the app within the 14 day trial as it was too difficult to use - can someone please contact me to get the charge removed from my shopify bill thanks.

This app is TERRIBLE - $69.00 a month and nothing works, no one responds to you, absolute WORST app and WORST customer service Ive encountered on Shopify Apps store - FIND another app, avoid this one I got all the messages, all the emails they did not go to spam, - was just cut and paste of links, never responded to my queries, was so frustrating. Glad Ive deleted this app and will find one that actually works