Spy Monkey Surveillance

These guys make a great app. The UI is easy and the widgets all look really nice. And their support is fast. I recommend this app!

Great app, easy to use and setup. No wasted time, no need for support. Great options for the widgets. Works perfectly.

Ive done a fairly thorough comparison between Richpanel and Gorgias using the free trials, and based on that I've chosen and I like Richpanel better. Firstly the support from richpanel is miles ahead with their live chat support, very responsive. Gorgias only have email support. The Richpanel UI is better, the accounts organisation is better - our team could have user accounts using their personal emails rather than work ones, and then assign email signatures to their profile for responding to work emails. This saves money from having multiple hosted emails in our google workspace account. The richpanel app is better! Looks more refined then gorgias. Sidekick AI (chatgpt4) was one of the deciding factors for me.. You can use it to respond to draft responses to emails and live chat and quickly edit if necessary. Another bonus over gorgias is that you can embed forms into the live chat, (and you don't get charged for each and every customer interaction like gorgias does), see what a customer has in their cart (Gorgias cant do this). The integration with aircall is awesome. We are able to record all conversations and they are logged next to customers that have placed orders with us. Being able to add images to the live chat that show up as images rather then download links is great. There are a few things, Im hoping richpanel will improve, the main one being the self service setup, which is a bit messy and complicated. On the customer end the live chat is great though. I love how the chat can be expanded (size) by the customer, but I wish we could control this happening automatically on certain pages, such as forms. While we can create draft orders in richpanel, I couldn't find a way to save uncompleted drafts to come back to later. This means I have to start them again or do it in shopify. I can highly recommend Richpanel. Its already making a difference to our business and customer support. Special thanks to Mark and Deepan for their quick and reliable support. You guys are awesome!

One of the best app support Ive come across. The team are super responsive. Thanh was amazing to work with, she answered all my questions. Everything is documented too and its not hard to set up all the widgets without any help. No coding required at all, the app is up to date with Shopify 2.0. The pricing is the most competitive out of all the review apps, just one easy plan. It was a very good experience with professional support and a professional app that I can highly recommend.

*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.

Great app! In seconds I can easily see my margins when I create quotes. It definitely fills a need if you use shopify drafts. Simple and easy to use.

The app UI is poorly designed and confusing with settings in unintuitive places. From the first day I installed the app and asked a couple of basic questions I was hassled for a review, which tells me why they have so many reviews as people are not sharing their genuine experience. The support is always available but they are poorly trained and don't explain their complex app properly. They do the bare minimum and don't look for a way to help solve your problem. We have multiple brands with different return locations. Unless we choose the premium plan (expensive plan) we cant update customers with customised notifications. And if we did want to set it up (on premium plan) its a complicated confusing mess to configure. And they showed no interest in supporting me to do it. I'll find a different app.

We rely heavily on quotes and invoices for our everyday business so it's important we have professional looking documents to send to our customers. I installed every invoice app in the app store and finally decided to use PDF Invoice Pro. Heres why it stood out: We can fit a lot of items on one page. Our SKUs are long and most of the time it fits it on one line. It supports "excluding tax" amount lines. Total amount is clear and easy to read. We could add an invoice download link to the order confirmation email and order success page which means less customer email spam. The template is clean, minimalist and fresh, best design on the app store. The support was fast and understanding. Jack helped us to make some small customisations. I can highly recommend this app. Thanks guys!

I love this app! I deliberately refrained from leaving a review for several months until I had a chance to test everything properly and was convinced the app would do what I needed it to do. I also tried out most if not all other similar apps. If you're trying to work out which one to go with just take my advice that ecomposer is the easiest to use, performs well and has the best support. It took a little patience in the beginning to work out its peculiarities but once you know its easy. And the support is available 24/7 if you get stuck. They know the app thoroughly and reply almost instantly. I highly recommend ecomposer!

I had the best support Ive ever experienced with shopify apps, Sarah was amazing. She responded so fast to my questions, with excellent explanations. We also needed some custom coding to get the menu on our website which they did for free. The app is not hard to learn. It has amazing flexibility. It loads fast and looks great. I like that I can design the menu on the back end and then push the design changes to the website when ready. I also really like being able to add images and icons. You can add labels in the menu such as New or On sale or Popular. It really stands out and grabs attention. Enormous flexibility in terms of its functionality means its going to suit nearly everyone. I love that we can mirror Aliexpress menus which I find are simple for customers to use especially for stores with lots of products, and obviously its a highly successful design. I like the categories drop down too, really stands out. I highly recommend this app and the team behind it.

I needed an app that could hide a specific category on the main menu when customers aren't logged in. I reached out to their support. Their response was swift. They helped me set it up and it works perfectly! I also like the apps UI which is part of the reason I leaned towards this app compared to others and also the price is very good. Clean UI and easy to use. 5 Stars!

The invoice Falcon team have the best support of any app I've used thus far on shopify. I requested some customisations and they implemented them in the new app updates. I'm so pleased they took my requests seriously. I didn't want to use another invoice app because I've tried them all on shopify and none of them are near as nice as the invoice falcon design. The team were very responsive. I use invoice falcon every day as it's essential to our type of business. I love that it uses product images from our website. And that it's easy to turn quotes into invoices. I've requested that they add a option to turn quotes into pro forma invoices too and they told me they are working on it for a coming update. I'm very happy with invoice falcon.

The support from Riya has been outstanding. We needed our google shopping ads to display on google without watermarks in alignment with googles shopping ad policy. The app does allow you to select the second image with white background only. But with our products with lots of variants like it's not possible. We didn't want to delete all our graphic design work on our product images. However Riya gave us easy instructions to follow to upload a supplemental feed to merchant centre which solved the problem! This app is useful and Im very grateful they haven't made it too expensive as we are still a small growing business. It works well, and the support is awesome. They got back to my email very quickly too. Thank you guys!

The support from these guys was phenomenal! I had a tricky theme to work with, and some specific needs but Kets took care of it like a true professional, even outside regular business hours. He went above and beyond. Their app is easy to use and actually looks good on the product page as well. I can recommend their app and services without hesitation!

Stamped is an awesome app. It has a lot of functionality and when I needed support for a few things they were super fast and helpful. I highly recommend them.

SO easy to set up and the invoices look very professional. I had some questions and support responded very fast. I am so appreciative of the developers for making this so easy.