Sortiraparis
France
Reviews (10)
Great support from Swati. And this app works fine to remove some payment methods on some products in the checkout (like removing Credit Card or Wired Transfer payment methodes and leave only SEPA). I recommend it
Great referral app, very easy to deploy and to use. I had a technical problem pausing my campaign for some months without wanting it, and they offered a credit for those months (kind of a refund for those unused months, that we didn't notice at all). Great help from Jessa on that matter btw. Thank you Jessa.
Developer reply ·
Thanks so much for this! I’m glad we were able to sort out your concerns. Let us know if you need anything else anytime. - Jessa
I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!
Developer reply ·
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Superb app, very convenient and flexible, and the support is great too (Danica was so swift) :) Thanks a lot
Developer reply ·
We're grateful for your positive review – it means a lot to us! 🙏 If you have any questions or need assistance, please feel free to reach out – we're more than happy to help! 😊
Order Printer Pro provides exactly what I needed, in a much more flexible way than with our previous invoicing app. I like the way we can easily customize invoices and quotes templates. But what amazed me was the exceptional support of their team. Valeria and Oscar in particular were awesome. They were so swift to answer my questions (I needed to tweak some stuffs in templates after having changed the invoicing app) and so precise in their replies, I can't expect better support than theirs! Congrats for this nice product and for having built such a nice support team!
Developer reply ·
Wow, this review is fantastic! Thank you so much for the feedback and lovely words about Valeria and Oscar 😀🌟 Kind Regards, Sarah / FORSBERG+two
Update 03rd July 2024: since we are a regular customer, it looks like the support of Invoice Falcon does not care about us anymore. They seem to care only when we are a new customer, then they try to convert us to a regular customer. I am disappointed. I sent 2 requests by email since 2 weeks and have not received any feedback. It was not like that in the past. They replied very fast when I sent support requests. Too bad. I am actively looking for an app to replace Invoice Falcon and will uninstall it as soon as I find a good one which is easy to use and which has a better support. ------------------------------------------------- Old review (when I was still a new customer, when their support was still active): I can't recommend a better invoice app for your Shopify store than Invoice Falcon. The app provides me with all features needed by our company's store and is working really well. Moreover, Kartik and Sandesh from the support team of Invoice Falcon are awesome. They reply to all my support requests (either by chat or by email) in some minutes, with very kind words! I had some urgent questions for them like at 11pm in their time zone sometimes, and they were replying! I couldn't believe my eyes, plus their replies solved my issues very fast. So, in short, excellent invoice app and truly exceptional support. Keep the good job up!
Developer reply ·
Hey there! You’re right to call this out. There was a period where support quality dropped and we weren’t responding as we should have. The previous owners of the app did not give it the care and attention it needed. Since then, we’ve taken the app over and rebuilt both the product and the support side. We now have a much more responsive team and are actively improving the app every week. It means a lot that you highlighted how things used to be. That’s actually the standard we’re working to bring back consistently. :) If you’re open to it, I’d really value the chance to earn your trust again. - Sandesh / CEO
Wishlist Plus is really a good app. I like it as soon as I installed it. Support is very responsive, it answered my requests very fast and in a detailed way. I really enjoy using this app so far. I recommend you adding it to your shop to improve user purchase experience.
Really good app. The support is very swift and helpful. I recommend you install and use this app especially if your shop is in English. I would love to have the possibility to translate error messages (when the user forgets to fill a mandatory field in the contact form) to any language on the app's backoffice though.
Developer reply ·
We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.
Very good app to display a slideshow easily. I had 1 technical request (to display the app correctly on our shop's theme which was not supported) and got a very quick modification to make the app work from the developer. I definitely recommend this app!
I love this app. It's really very helpful to manage subscriptions on our Shopify store. It's easy to customize. The support team of Recharge is unbelievably good, super swift, giving very detailed answers to all questions. I vividly recommend Recharge!