ThePack Underwear
Hong Kong SAR
Reviews (10)
Ron helped efficiently and quickly! Thanks Ron!
The app is straightforward with setting up discounts. What I appreciate most is how responsive the support team is. They’ve been very helpful whenever I had questions.
constantlyt not reflecting correct donated amounts! please someone fix the widget too!!!!
Janani is a great help, thank youuuu
Developer reply ·
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
The team are responsive, helpful and seem to always get the job done. It's well worth the money especially if traffic is increasing and you need to keep up with fast loading speeds etc.
Developer reply ·
Thank you for your kind words! We're glad to hear that our team has been responsive and effective in addressing your needs. It’s great to know that the app is helping you manage your increasing traffic efficiently. If you need any further assistance or have more questions, feel free to reach out at support-sbc-ta@bsscommerce.com. We’re here to help!
Swift is a great app that does exactly what its supposed to! In 2 days my site went from a (at best) site speed of 24 to now site speed of 54! The team behind this app are professionals who outline everything in a report prior to commencement. Their service levels are great and it's a no briner to spend USD150 to get EVERYTHING optimized so that it runs smoothly! Amazing team and I'm definitely happy to pay the ongoing monthly fees to ensure optional site speed and SEO!
Developer reply ·
Hi there, Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@onecommerce.io Regards, Oriana Swift by OneCommerce
Great support, it enables Shopify's shopping experience in your design. Looking forward to more integrations with other apps!
Developer reply ·
Thank you so much for your feedback on PageFly. Thanks to your detailed feedback, we can know how we are doing and what we need to improve. We will try to improve our app and support better and better to serve you. Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck! PageFly | Kate - Customer Success Manager
hi there. i installed the app and it worked initially for 30 mins then the widget disappeared on-mobile only. on-pc it was still being displayed. i decided to uninstall and then re-install it. however, the re-install is not executing as it should. could you please let me know or perhaps help me out with this uninstall/reinstall issue. awiaiting your reply. thank you.
Developer reply ·
Hey team! Thank you for reaching out to us and bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced with our app and appreciate your patience. Like we mentioned in our ongoing email thread, our team is investigating this and we will help you resolve this at the earliest. Our team is committed to providing a seamless user experience, and we want to ensure that you can fully utilize our app's features. We value your feedback and take it seriously as we constantly strive to improve our app's performance. Our support team will continue working closely with you to troubleshoot the problem and find a satisfactory solution. Thanks again for your continued cooperation!
John Seth S. is great! He managed to customize things that couldn't be done otherwise (unless you're a coder). John's fast, efficient & on-point problem solving skills makes this app super! Am looking forward to hearing from the tech developer's on adding a few more simple things that'll make this app even better!
This app was installed back in 2019! Am installing the updated pro offering as it allows feeds on product pages too! Have never had an issue with instafeed! Good work team!
Developer reply ·
Hello ThePack Underwear 👋 thank you so much for your feedback and support. We are thrilled to know that you are happy with Instafeed. Feel free to reach out anytime!
