Give & Grow Donations
by Pledge · launched
View in Shopify App Store ↗Reviews (32)
constantlyt not reflecting correct donated amounts! please someone fix the widget too!!!!
Clunky; transaction amount is not transparent; can't easily gain reports on monthly or by non-profit basis. Good thing is that it connects easy.
Great app, great causes, and great support! 5 stars!
We are thrilled with this app and how it's allowed us to support the non-profits and causes we believe in. Our business is built on giving back to animal welfare organizations, and this has allowed us to better organize and grow our program. The Pledge team has been so easy to work with and have helped us every step of the way.
Garret and Jose have been amazing to work with. Super responseive, really willing to help us find the best solution for the app on our store. They took the basic layout and then helped us customize it to our site so that it's a best experience for our customers and helps us more easily support the local non-profit. I had looked at other apps and the response time was short and there were many limitations. I highly recommend using this Give & Grow Donations!
First and foremost I loved having a meeting with Garret. He was exemplary of his position and made learning new tips so easy about this tool, as well as, helping me with such an easy solution to my issue with my website. He brought in a very welcoming attitude and it made the whole meeting so relaxed. As he walked me through this awesome program I learned ways that I can further exceed the expectations of what my store can be for my customers making donating to wonderful causes so easy and efficient! Thank you Garret and Thank you Pledge! Time to make change!
13% in FEES!!! The app itself works great. What kills you is the unnecessary high fees for no apparent reason. They charge 10% Tech Fee + 3% Credit Card Fees + a Monthly Fee to Pay the Charity. We are trying to do good by donating to charity. They are charging exceptionally high fees for simply processing the donation. Please bring down your fees!
We're in the process of launching our store and haven’t gone live yet, but the team at Pledge has already made a big impression. They were extremely helpful in getting donation buttons added at checkout, it was quick, easy, and well-integrated with our Shopify setup. The platform makes it simple for our customers to give back, and it's a great concept overall. We’re excited to see how it performs once we launch. Highly recommend for any brand looking to incorporate a charitable component with minimal friction.
Does not work with Shopify POS
Developer reply ·
We truly apologize for any confusion this may have caused and want to assure you that we’ve been reaching out via several emails. Here is a guide to help you add donations to POS. Please let us know if there’s anything else we can assist you with. https://help.pledgeling.org/support/solutions/articles/36000572817-add-give-grow-for-pos-apps-in-shopify
Their customer service is beyond terrible! I would give them a negative star if it were possible. I have been reaching out to their support team for close to a month with no response. The counting widget that shows the amount of money that has been donated to your charity does not show on my store any longer. This seems as though it would be an easy fix for their service team but again I get no response. I would like my money back for this past month since your app is not working. It makes no sense to pay you for a service that you are not receiving. Terrible Customer service Buyer Beware.
Just installed the app. The impact calculator is really cool. Excited to support firefighters by giving back with our product Saint Florian Clothing.
I love how easy this app is to use. I can turn impact campaigns on and off as I see fit. I look forward to adding other app features and using this app.
NO PAYPAL SUPPORT! Customers who choose to use paypal in a shopify store cannot donate and it causes their purchase to rejected and stuck in their account for a period of time, there is no mention of certain payment methods not being supported by this app, avoid!
Developer reply ·
Thank you for your communication. We apologize for any confusion. Our app should not interfere with any methods of payment including PayPal. I hope that you have received my email. I look forward to hearing back so we can remove this friction and support your social impact success.
We've been using Give & Grow for a couple of years now and love it. We are part of the Pledge 1% movement, giving 1% of sales to charity. Give & Grow makes this easy - Setup takes only about five minutes and then it runs on autopilot! When we first set it up, I verified with our first beneficiary that they were receiving funds from G&G's parent organization and they confirmed they were. Last November, we found a local non-profit and made them our beneficiary. They confirmed they received their first check within a month, and we have now donated over $700 to them without me having to do anything after setup. This app is great both for busy store owners who want to do good, and for the charities that benefit!
2 messages to support have gone answered.The first regarding a multi currency site where I was probing to ensure that I don’t get things wrong,the 2nd regarding the World Food Program.The only app I have ever encountered in Shopify’s ecosystem that will ignore messages !
This is my first online business, after doing my research I realize that customer prefers to shop with socially conscious stores. They also like to donate through their shopping experience. This app has made it so easy to show impact through my business. I look forward to seeing customers donate through my store!
Love this app! So happy we offer this platform on our shop and that our customers are able to donate to our charitable organizations. Customer service is great and super helpful during setup.
BEAWARE. Okay After using 5 days App is not free, They are taking 11%-/12% of the money under external fees. Let's say you got %2.9 credit card processing fee which is not that much for visa and MasterCard. Calling app free but taking 6-7% of donation money is unethical.
We needed help installing the impact calculator and the Pledgeling developers were great and quick getting it up and running. The app is so easy to use and analyze the reports. Seamless in making the donations to our nonprofit partners too. Looking forward to more features!
Simply the best! Flexible app on different levels!! Highly recommended!! Exactly what I was looking for! This is app is A MUST on so many different levels!
Super helpful support team! Great 501C options to choose from, too! A+ keep up the good work, Pledgeling!
Bad customer service. I had an issue with the app. It took them 3 days to respond (didn’t help at all) I responded right away and then waited 2 more days with no response at all.i guess I’m deleting. Most apps I use Atleast respond if not fix the issue within a few hours.
Developer reply ·
Hi, we do see one query via an email to our support group on Sunday Feb 23, another thru Shopify on Monday Feb 24, and again via Shopify on Tuesday, Feb 25. Earlier you had contacted Shopify support, but they are not able to help with third-party apps like Give & Grow. Our Give and Grow specialist did reply on Wednesday Feb 26 and you replied with screenshots. He followed up on the 28th asking if you wanted to provide access to your custom theme so he could troubleshoot (custom themes are frequently the source of problems). You replied "Lol no way I deleted the app." Our point is that we DID respond, if not promptly. Sorry for the bad experience! We have since tripled the size of our support team and trained up additional people to help with Give & Grow.
The reports are easy to use and we are happy with the giving calculator on our homepage. We are a busy bunch and this program had all the answers.
Super simple to set up and configure by adding the code. Iron Doggy™ (irondoggy.com) can now donate to Dog/Animal Rescue or we can configure it to let the customer choose which charity they prefer to donate to. Awesome app!
Exactly what I was looking for! Awesome app, easy to use and my customers love that I've incorporated giving back into my store. Highly recommend.
Been using Give & Grow for a couple weeks now. It has helped get us get media coverage and boosted our conversion rates. On top of that our average order has increased too. Did I mention you feel incredible giving back. Our store has managed to help 500 people in the first 10 days using Give & Grow. Highly recommend for all stores to get on this band wagon
This is a great app, the only reason I don't give it a full 5 star review is I feel they could make it a little more involved, by allowing people to add a donate button that adds to current product specific donations.
This was exactly what I was looking for and more! So easy to set up and removes the stress of managing everything. Love it!
Give and Grow is a great way to help people in need through your product sales.
Wonderful app and so easy to use! We are a mission based company so this is perfect for us branding wise!