Dutton Brown

Redo makes the return process very easy for the consumer and merchant! If you do not know how to do something, there customer service team is great to work with and very quick to respond. If there is a feature that is not available, they will submit the request to their team. I had the pleasure of working with Cade, who was able to answer all of my questions.

This app has helped us automate our return process and allow customers to easily submit return requests. Customer service is great. Wish there was more styles to customize the look of the interface. Creating a style that looks like our store would be the only reason I would consider a different app.

Support is very good for this app. They've helped me troubleshoot problems until my feed works the way I need it to.

Customer service is great! I had an issue with a transaction not properly importing and Helen was there to answer and solve my problem! It is super easy to get in contact with customer service.

I was previously using quickbooks by bold to import my orders and inventory into QBO and then I came across OneSaas. This app allows more control of how orders are imported and their customer services is great. Karol was absolutely amazing! She walked me through the set up process and answered all of my questions. Definitely recommend this app.

This app is one of the best apps offered for a company with many SKU's. It saves HOURS of time we previously spent making even minor changes.

We had been shopping for an ERP system that was appropriate for our manufacturing business, but many of the systems were expensive and had more features than we needed. Katana provided us with a more affordable option that also helped guide development of our inventory system and helped us determine the profitability of our products. They also provided helpful onboarding assistance.

So far so good. It would be good if you didn't push for a review immediately with a window that won't go away before someone has had the chance to use the app.

The templates were very easy to modify and customize. I finally have a packing slip design I can fold easily to display the address and our logo nicely. Support is also great.