Izzie Publishing

The support team was extremely helpful and very responsive throughout the entire process. They answered all my questions quickly and made everything clear and easy to understand. I really appreciated their professionalism and willingness to assist whenever needed. Overall, a great experience!

This app is great, i use it for 1 year and its doing its job

I ve just installed the app and the customer support is really helpful. I recommend it

It is a great app, it does exactly what I wanted (to hide a payment method) and the customer support helped me at every step, they are incredible. Thank you!

I’ve been using this app since October 2024 and unfortunately, I cannot recommend it. This review isn’t meant to be harsh, but it's important to be transparent for the sake of other business owners. The main issue I had was with the lack of pricing transparency. I would have never kept this app if I had known it was going to cost $250/month just to run a Meta Pixel. I didn’t use any of the advanced features — I just needed basic pixel tracking. The $250 charge came unexpectedly, and I only found out about it when my performance started dropping and I checked Meta Events Manager, which showed no active pixel on my website — even though I was paying for this app to manage it. When I contacted support, I explained that $250/month wasn’t fair for what I was using. Only then did they offer me a $27/month plan — but only after I pushed the issue. I appreciated that gesture, but a month later, I was told I’d still be charged the full amount due to a “Shopify regulation.” If I hadn’t followed up, I never would’ve known. I kept the app longer than I should have because I had collected 6+ months of pixel data, and I was afraid to lose it. But in the end, it just wasn’t worth it. You don’t need this app to use Meta Pixel — it’s completely free to set up via Shopify’s official Facebook & Instagram integration, which also includes Conversion API. This app adds unnecessary cost and complexity, especially with tiered pricing that makes it unsuitable for scaling. I’m sharing this because I wish I had known all this earlier. I don’t think the app is malicious, but the experience was frustrating and costly. To clarify for transparency: our pricing was updated earlier this year after significant improvements to the app, and this change was reviewed and approved by Shopify. You were notified of the update and still received a full refund in May and an additional $200 refund in June — well beyond what’s typically offered. We also completed a full review of your account. While the homepage pixel didn’t visibly show, events were still submitted properly, and performance was not affected. We shared these findings in detail. We take feedback seriously, but we also want to make fellow developers and merchants aware that this store repeatedly requested refunds after services were delivered and confirmed working. We have reported this case to Shopify, along with all supporting documentation. Thank you again, and we wish you the best in your future business.

We needed help adjusting something important related to currency, and the Easy Bundles support team was super helpful and quick to respond. The app itself is great — it has several essential features that other similar apps are missing. Highly recommend it if you're looking for a solid bundling solution!

This app is full of bugs — feels like there are 100 of them. I couldn’t complete a single action without running into errors at every step. It’s simply unusable. Customer support? Totally ineffective. It showed as “online” but no one ever responded to my messages. Very frustrating. Also, you can’t do anything meaningful without the Growth plan. I got it just to try the app properly and... guess what? Even with the paid plan, the app kept throwing errors non-stop. I asked for a refund — surprise, surprise: they don’t offer refunds at all. So not only do you not get a free trial, but you also lose your money on an app that literally doesn’t work. My honest recommendation: don’t waste your time or money on this app. It’s just not worth it.

Very helpful and easy to use! Chatty made it super simple to set up a friendly virtual assistant on my store. It’s the perfect tool for improving customer experience. The support team (especially Mirra!) was fast, kind, and really helpful. Highly recommend!

The contact support it is really great! I had an issue with a digital product which was not even related to the Big digital downloads products, but Theo really helped me resolving it. Really recommend this app!

It was great to work with Mina today, she really helped me to customize a pop-up that you cannot customize it on the app. Now the pop-ul looks great! Thank you, Mina, you are the best!

super

nice and easy t use