Jollyknits
Switzerland
Reviews (11)
We were looking for an app that would significantly reduce the workload of our customer support team – and with Chatty, we have found the perfect solution. The installation process was incredibly simple and straightforward. The setup and data synchronization with our Shopify store worked flawlessly from the very beginning. Within a short time, everything was running smoothly. Thanks to the powerful AI, Chatty is now able to respond precisely and effectively to our customers’ questions and issues, which has massively reduced the workload of our support team. The AI understands customer concerns very well and provides helpful, accurate answers. Chatty communicates in a very friendly and proactive way and engages with customers in a natural, supportive manner. At the same time, it is highly sales-oriented: it provides direct product links, displays product images, and even integrates the shopping cart seamlessly into the conversation. It also highlights savings opportunities, clearly presents product details, and explains available options perfectly. Another big advantage is the fast and highly professional support team behind Chatty. They helped us implement shop- and product-specific responses tailored exactly to our needs. We truly can’t imagine running our store without Chatty anymore and highly recommend this app to anyone looking to elevate their customer support. It’s a truly outstanding virtual customer service employee!
Our shop was plagued by fraudulent orders and abandoned checkouts. All previous measures had been unsuccessful. We then installed Checkout Rules and Blockify in addition to the Shopify measures. With the excellent support of the support team, the problem was successfully resolved. Blockify is easy to set up and offers good configuration and monitoring options. We are very happy and can highly recommend the app.
Developer reply ·
Thank you so much for the detailed and thoughtful review! We’re really glad to hear that Blockify, alongside Checkout Rules and Shopify’s built‑in measures, helped put an end to the fraudulent orders and abandoned checkouts. It’s great to know the setup was smooth and that the configuration and monitoring tools are working well for you. We truly appreciate the recommendation and are always here if you need further support!
Excellent App – Fast, Multilingual, and Great Support! MST Wishlist is a fantastic app! The setup was super quick and smooth. One of the biggest advantages is that it automatically supports multiple languages — perfect for international stores. The support team is amazing — fast, professional, and very helpful. They quickly handled the integration with Shopify Flow and customized everything exactly as we needed. The app is fully customizable, offers great marketing options, and all of this comes at a very fair price. Highly recommended!
Excellent App for Visual Product Variants Swatch King is a very practical and effective app for visually displaying product variants on both collection and product pages. The variant images are especially helpful for our customers, as they can quickly see and understand the differences between options. We also really appreciate the option to make variant selection mandatory and to use badges – both features help improve the user experience and reduce order mistakes. The app is easy to set up, works perfectly, and has made a big difference in how we present our products. Highly recommended for any store that offers products with visually distinct variants!
App that fulfils the requirements for the sale of digital items very well. Linking the files is child's play. The dashboard is very informative. Customers have the option of receiving their files via a link button in a separate email from Sky Pilot or directly in the order confirmation from Shopify. The files are also available for download in the customer account at any time. Customer-specific customisations were implemented quickly and competently by Sky Pilot's support team. We can highly recommend the app!
Developer reply ·
Hello there, Thank you for your detailed review! We're glad to hear that you find our app easy to use and informative; it's great that your customers can conveniently access their files through multiple options! We appreciate your feedback about the email template languages as well and are pleased that our support team could assist you promptly and competently with the integration! Your recommendation means a lot to us! If there is anything else that we can do for you, please let us know! All the best!
We have been using the BON Loyalty rewards app for some time now and are absolutely delighted! Setting up the app was child's play and the dashboard is very clearly laid out. We particularly like the fact that the layout can be customised, which allows us to adapt the app perfectly to our needs. One outstanding feature is the support for multiple languages. As we have an international target group, this was a crucial point for us. All texts can be easily translated, which makes it extremely easy to use for our customers worldwide. The integrations are also worth mentioning. The integration of our customer review app was easy to install and works perfectly. We were always able to rely on the quick and helpful support of the support and development team for various adjustments and clarifications, especially from Hazel, who gave us great support with a lot of patience and commitment. Many thanks at this point for the great service! All in all, we can highly recommend BON Loyalty. A top app with outstanding support and great features for internationally active companies.
Developer reply ·
Hello Jollyknits, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
We have been using this app for a long time. We were impressed by the simple installation and the many helpful features. Above all, the multilingualism with the individual translation options, the creation of email messages to our customers and the detailed display options on our online shop are great. The support team is always on hand to answer questions and make adjustments, which we really appreciate. We are very satisfied and can only recommend TrustShop.
Developer reply ·
Dear valued customer, Thank you so much for your wonderful 5-star review! We're thrilled to hear that TrustShop has been a valuable tool for your business over a long period. We take great pride in creating a solution that's both easy to install and packed with helpful features. Your appreciation for our multilingual capabilities, custom translation options, email messaging system, and detailed display options is exactly what motivates our team to continue improving. Our support team is delighted to know that their assistance has been helpful. We're always here to answer questions and make adjustments to ensure TrustShop meets your specific needs. Thank you again for your recommendation and continued trust in our service. We look forward to supporting your business for many more years to come! Warm regards, The TrustShop Team
The app provides great support for sales and the price changes and discounts can be defined quickly and easily. The additional features are very helpful. The support team helped us quickly and competently with adjustments to our store. Many thanks for that. We can highly recommend the app. Jollyknits Switzerland
Grossartige App. Genau das wir noch gesucht haben. Damit können wir unserem Sales nochmals einen Buster geben. Einfach zu konfigurieren und zu bedienen. Auch der Support ist hervorragend. Schnell und kompetent wird unterstützt. Wir können die App nur empfehlen!
We are very happy with this app. It increases our sales a lot.
The app provides excellent support for our marketing campaigns and we generate important additional sales as a result. Setting it up was very easy. We were also able to count on Johnny's fast and competent support when it came to changing our store. Thanks for the great help and we recommend the app to everyone else.
Developer reply ·
Hello there, Thank you for your thoughtful review! We're thrilled that Omnisend is driving valuable results for your marketing campaigns and helping you generate additional sales. It's great to hear that the setup process was smooth and that Johnny provided the fast and competent support you needed during your store transition. Your recommendation is much appreciated, and we're here to continue supporting your success!