Premier Yarns
United States
Reviews (6)
This app works great for what we need. It allows us to apply multiple discounts as well as different kinds of discounts. The support team is always quick to answer and help us figure out any issues.
Easy to use. Karl and staff were very helpful during setup. There are some features that I wish were better such as photo sizing and the ability to move pictures freely rather than having them in set places. However, I expressed these concerns to the Shogun team and they have helped me through the issues as best as they can. Absolutely worth the price.
Better Reports has been awesome and SO useful at a reasonable price. The customer support has been wonderful and speedy as well. I can't thank Clement and his team enough. They are always up to the challenges their customers are faced with, are willing to collaborate with other App vendors, and have a natural curiosity that will only lead to their continued success!
Customer Care was able to help me with any issues I had and answered quickly. App is very easy to use.
Proceed with EXTREME caution if you install this app. Below is the summary of the experience I had with this app which has been provided to the developer. 1. I uninstalled the App yesterday because it was not performing correctly. The app was very slow and did not always load. 2. When I uninstalled the App there was a bug and it did NOT uninstall all of the code from our custom theme. 3. Because the app had a bug and did not uninstall correctly, our shopping cart was COMPLETELY DOWN 95% of yesterday [Sunday] and customers could not check out 4. In all my time with Shopify [since Sep 2016] I have NEVER had an issue uninstalling an app on Shopify as I have with yours. I spent my entire day with Shopify trying to have this fixed which it was at 7:30 PM 5. I will email you the bug detail and what was commented out in our theme code once received from Shopify on what they fixed. I DO NOT want ANYONE to have to go through this.
Developer reply ·
Thank you for your review. We are sorry for making you unsatisfied. We think there is a misunderstanding and have mailed you about it, please have a check. We see that your Secomapp.txt you sent us has 2 storepickup liquid files that includes: Secomapp's file and Zapiet's file. Today we checked your shop again and found out that Zapiet's file was deleted and your shop is still working fine (even Secomapp's file is still there) So the issue on your app last several days was caused by Zapiet's app not by Secomapp. If you want to remove our files please create an account with permission (Theme) to this email : support@secomapp.com
We re-launched our website through Shopify [from another vendor] back in September 2016. During the transition there was a gap in our review collection for our yarn products. We installed Product Reviews Addon from Stamped IO which was absolutely a breeze. We made a couple of template adjustments and voila! We are really seeing results VERY quickly. In 4 months we are now averaging 200 reviews a month from under a 100. I recommend this app highly -- AND the support team is incredibly responsive!
