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Cooper's Treats

United States

Reviews (7)

★★★★★
Shopify

They bill based on a per-session basis, but the information they can provide around how many sessions were triggered is limited and makes very little sense. In the app, it shows that I had more sessions than pops - that means that I was billed for sessions in which no popup even showed. That makes no sense, and when I tried to get more info I was given a long response with no explanation or substance whatsoever. You can't trust their numbers, and they will overbill you as a result.

on SalesPop: Order & Sales Popup · Over 3 years using the app
★★★★★
Shopify

Works well, easy to configure. Support is responsive. I would recommend this app for anyone looking to add post-sale upsells.

on Aftersell Post Purchase Upsell · 5 months using the app
★★★★★
Shopify

Working well so far, and the support team has been helpful in setting it up. They were very quick to add my theme to the app.

on Shopacado ‑ Volume Discounts · 36 minutes using the app
★★★★★
Shopify

Great product - using this to add on some simple accessories post-sale is great for my margins. Customer support is also great - Alex was super helpful!

Developer reply ·

Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎

on ReConvert post purchase upsell · 7 months using the app
★★★★★
Shopify

I had tried a couple of subscription apps, but they were a bit clunky in terms of how they interfaced with my store and the checkout process. This one integrates really seamlessly. It's also simple to set up, and when I did have questions, PayWhirl's support was quick and helpful.

on PayWhirl Subscriptions · 6 days using the app
★★★★★
Shopify

There are a lot of apps for reviews on this marketplace, and I mostly just selected Yotpo because they had a free plan. I'm glad I did, though, particularly because their support has been so good. Leizel has helped me with several issues, and she's always given prompt, clear and helpful responses (even though I'm not paying them a dime). Based on my experience so far, I'm definitely planning to stick with Yotpo as my business grows and it makes sense to upgrade to their paid plans.

on Yotpo: Product Reviews App · 29 days using the app
★★★★★
Shopify

I left it for a week and it never actually synced my customers (of which there were only 10). I got an email from ShopSync asking me to review, so I responded and explained the issue, but I didn't get a response. So yeah, totally broken with no support. Definitely don't bother.

Developer reply ·

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely. At the moment, we see your store connected and sending data, with transactions pushing over to Mailchimp as recent as in the last hour. If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.

on Mailchimp Email SMS Marketing · 10 days using the app