Green Pear Eco
United Kingdom
Reviews (11)
Very prompt and friendly customer help from Ivy. The app does exactly what I needed with a very good range of functionality - able to customise easily, lots of options. Perfect so far!
So far so good! Support is really helpful and quick to reply, app is easy to use and does everything I want it to do. Currently using to keep gift boxes separate to the rest of our site/shipping profiles while syncing inventory.
So far so good, a rare app where I haven't needed to contact support about anything yet. Easier to use and set up than other similar apps and looks better on our website too. ADDED: Bryan M was super helpful fixing a few issues - quick, efficient help. Thank you
Developer reply ·
Thank you very much for your review, I sincerely appreciate you taking the time to write this. I hope the app boosts your sales and that you have great success with your store. And if you need anything, just get in touch. Thank you very much!
Support team are great, efficient and helpful - spoke to Rods for a long time and they fully set up the sync from Shopify to QBO, tested and supported throughout. Great support, thanks Rods
Customer service instant and helpful. No problems with the app, it is customisable and has optimised images as I'd have hoped. Perfect
Does the job perfectly. Support team replied to a request within the hour and sorted the problem straight away (the problem was me not reading properly!). Recommend this app.
Developer reply ·
Hi Green Pear Eco, thank you very much for this 5 star review, your recommendation means a lot! We're really happy to hear that you enjoyed the experience with our app and support team. If you ever need help again don't hesitate to reach out. Best wishes!
The app is easy to use and customise. I was able to choose specific pages to show pop-ups which was really handy for reaching a targeted audience. When pop-ups were not appearing, the support team investigated and sorted the problem quickly.
Developer reply ·
Hi Daniel, 👋 I'm Sara from OptiMonk Support, thank you for your kind words. 😊 I am glad that we could work everything out together. Have a great day, and please feel free to get back to me if you have any questions remaining! ☀️ Sara from OptiMonk
Really handy app, easy to use and great customer service. They reply fast and sort out any problems with ease.
Developer reply ·
Thank you so much for this amazing review :) We are happy to hear that you like the app and our customer service :)
The app used to be great, it's now even better since the latest update. The ability to have different delivery days/times for different postcodes has saved us a huge amount of admin and hassle. We use the local delivery options to ensure our customers choose the correct day specific to their postcode. We limit the amount of deliveries per day, customise cut off times depending on day and schedule blackout days in advance for when we take a break. The app is easy to use, easy to modify and easy for our customers to use too. The support is 10/10 - Jess and Peter work hard to reply quickly to any emails and have always fixed any issues we've had. I'd recommend this app and developer to anyone who need local pickup/delivery options that are more customisable than the basic Shopify options.
Great app. Does exactly what we need it to do. Easy to personalise and fit to your own design. Support is really quick at replying regardless of day/time. Great app, great support, easy 5 star
We use this app for offering bulk discounts and it works really well for it. Easy to set up and edit. The best thing however is the live chat support and their willingness to help and fix any problem.
Developer reply ·
Thanks! We highly appreciate your feedback :) Don't hesitate to contact us anytime, we are always ready to assist!