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So far, so good. I’m still evaluating the app during the free trial period, but so far it appears to be working without any problems. It was easy to install and easy to set up some offers. If all continues to go smoothly then I will definitely continue to use the app.

Excellent app! I used to spend A LOT of time tracking multiple parcels on multiple websites to ensure everything was going where and when it should. Now I can see all my shipments on a single webpage with clear status flags to tell me when all is well or where I need to chase things up. And the developers even added a new courier for me when I flagged up that it wasn't on their system. How's that for good customer service! UPDATE We have now upgraded to the pro version of the app. It allows us to brand our tracking pages and links. I particularly love the way we can attach our Instagram feed to a customer's tracking page - we find that Instagram is the best social media for driving traffic, so we are keen to keep pushing that wherever possible. This is still the No. 1 app that we could not do without. UPDATE JANUARY 2018 Unfortunately this app is now unable to track any consignments sent by Royal Mail in the UK, so it has become of very limited use (although it can still track other courier services). This is not any fault with Aftership - it is due to a restriction that Royal Mail have introduced (very unhelpfully!). My only complaint is that Aftership continues to import all UK Royal Mail shipments along with shipments sent via other couriers and then wants us to pay for these, even though they are not tracked. I have raised this issue with customer support several times, but just get a cut-and-paste respond that doesn't actually address the problem. For that reason I have dropped my star rating. But in the interests of fairness, it is worth noting that you will probably find this to be a very worthwhile app as long as you don't use the Royal Mail in the UK. UPDATE FEBRUARY 2018 Unfortunately things have just got worse. To try and resolve the problem with Royal Mail items not being tracked, I simply removed it from my list of couriers. However, Aftership continues to import every single Royal Mail shipment from my online store. Tech support just send the same old cut-and-paste replies but don't actually do anything that fixes the problem. With regret, I have to reduce my once rave review to a big fat raspberry and give it ZERO STARS (even though it won't actually let me give less than one). Time to uninstall and find something better. What a shame : (

Brilliant app. Every store should have this as an integral part of their marketing. A good review from a buyer is worth far more than a paid for ad. UPDATE I have now upgraded to the Premium plan. The features and functionality of this app just keep getting better and better. The support is THE BEST you will ever get from any company - nothing is too much trouble for them. If I could only have one app on my store, this would be it!

Great app! We have been trying the free version for the last couple of weeks but I fully expect to upgrade imminently. It really helps to be able to send professional emails with the ability to upsell and to keep customers engaged with your brand.

This is a fantastic app! We were really looking for a way to drive engagement with our customers and this is it. Not only do we get to award loyalty points for purchases, but points can be earned for a multitude of other activities. The dashboard is very straightforward and intuitive to use and the pop-up box that the customer sees is very slick and professional.

Great product for managing affiliates. I must admit I haven't found navigating the site to be totally intuitive, but thanks to the wonderful (and very patient) help from Jennifer in support I managed to get everything up and running with relative ease. Thanks Jennifer!