The Stationery Life!
United States
Reviews (10)
This app has completely changed its platform recently. There used to be an option to have your order come in from your Shopify store, go to the dropshipman app, place the order yourself and pay for it on aliexpress. This is no longer the case and there was no email sent to their customers explaining this change and when it was going to take place. I do not want an app fulfilling orders for my customers and mistakenly purchasing the wrong products for them. The only option now with this app is to use their fulfillment sourcing which means they find the item that your customer wants, they order it, they have it come to their fulfillment center, and then they turn around and ship it to your customer. This adds more time and delay to the items getting to your customers and I'm sorry, but I am not going to trust anyone else to source products for my store except myself. This is a horrendous change to this app and customers should have been notified. When I reached out to customer support, they asked me not to leave a review until I tried their service. I am not going to try this service. This is not the service that I signed up for when I started using dropshipman. This is a complete change from their original premise.
Developer reply ·
Thank you very much for your feedback! We have released a version for this. Now the price of the updated product can be added with shipping. Please note that the shipping method ePacket is no longer exists, and it is replaced by AliExpress Standard Shipping. Please modify your configuration so that we can better update your product prices. If you have any questions, please feel free to contact us. Best regards, Shin | Dropshipman team
Support is top-notch and they respond to issues very quickly, even at 5:30 in the morning! Love this app.
The Vitals team is constantly updating and improving this app. Any time I've had any sort of question they've responded very quickly and have resolved the issue. Can't wait to see what new features they add. I'm especially excited for wishlists and a rewards program. Thank you!
I love how non-intrusive this is compared to having a huge "add to cart" button under each product. It allows the customer to focus on the product and not the cart button. Also, I had an issue finding a setting I wanted to reached out to support at 6 AM and they responded back immediately. Very reasonably priced as well! Thank you so much!
The ONLY way to get a coded rewards page for your customers to check their rewards balance is to pay $249 PER MONTH for a gold plan. Highly unrealistic for new shops starting out as well as ones that aren't. $249 PER MONTH - yes, $249. To say I'm astounded is an understatement. Otherwise, you have to hire a dev to develop a rewards page for you.
So far, so good! Reached out for support and they responded almost immediately. Answered my questions and made sure that I was up and running. Thank you!
Developer reply ·
Thank you for your review. Our support team is always here to help you ✨ Good luck with your Store Credit and Rewards Program.
Switching to Trunk is a breath of fresh air! I switched over to Trunk from "another" inventory service. I encountered so many bugs and glitches on that service that I was overselling items I did not have in stock, which is horrible for any business's reputation. Trunk updates stock between my two stores immediately and with smart bundles, I can intelligently sell bundles and make sure that I do not oversell my inventory! Thank you, Trunk, for making this multi-shop owner's life much easier!
I emailed Saturday due to the restock email box not showing up on my product pages. It's now Thursday and still no response. I've found another app to try and have given up on getting support for my issue.
Exactly what I needed! I'm on the free plan and this app has everything I need right now. Contacted support regarding an issue with the Debut theme and they fixed it right away. Thank you!
Developer reply ·
Thank you so much for the amazing review! It was a pleasure working with you :) Have a great day!
I've started using Outfy on Etsy and have migrated over to using it in my Shopify store. It's very useful and works well. The TOP item on my wishlist is for them to become an Instagram partner so that IG posts can be automatically posted. This is really, really important to me. Great job on everything else!