THE INDIAN FACE
Spain
Domain and emails come from public search results and may be outdated. Terms of use
Reviews (9)
Muy buena app para mejorar el carrito y aumentar el AOV. La hemos instalado en nuestra tienda online The Indian Face https://theindianface.com/ AOV.ai Cart Drawer es una app muy completa, fácil de configurar y muy útil para mejorar la experiencia del carrito en Shopify. Permite hacer el proceso de compra más visual, rápido y profesional, además de añadir recomendaciones, ofertas y elementos que ayudan a aumentar el valor medio del pedido sin resultar invasivos. También quiero destacar el soporte técnico. Jasmine y Kelvin me han atendido muy bien, con rapidez, amabilidad y soluciones claras. Se agradece mucho contar con un equipo que responde y ayuda de verdad cuando necesitas configurar o ajustar algo. Muy recomendable para cualquier ecommerce en Shopify que quiera tener un carrito más potente, moderno y orientado a ventas.
Really nice app. The app performance is perfect and resolve us a strong problem managing the customer returns. It's very intuitive but we needed some customization and the customer center helped us a lot. I recommend it!!
Great app and fantastic customer service. They resolved a lot of our problems really fast. We are really happy!!!
Every happy with the app and the customer service is TOP. With the app we are growing a lot and it's helping us to manage our referral. They are working now for an option to track link referrals, hope they can have it soon. Nice app!!
Very good app and customer service. They were very active to help us and do a small modifications on the app to performance better. I recommend the app!! Hi Shop Owner, First, I would like to say sorry that I missed your case. However, I did receive no emails from your store. Could you please send your request again to my email directly "lucdkny@gmail.com"? If anything else I can help, I would do my best.
Customer service don't reply anything. I sent few questions many many time ago and no one replied me. It's a big deception as the app doesn't work correct and no one reply...
Developer reply ·
We pride ourselves on our customer service and apologise if you have been experiencing difficulties logging your issue on our support channels. We will log a ticket on your behalf and contact you directly to assist.
People of customer service not very helpful. I send them few simple and constructive questions and they replied me to find other app and not waste them time. I don't understand why this tone... Nice app but customer service need to improve how talk with customers.
Developer reply ·
We're truly sorry if you felt disappointed at any point. Your request involved a very large customization that would affect our entire system and require significant resources, so we had to be upfront that we couldn't carry it out — and we suggested exploring another solution because we didn't want you to spend time on something that wouldn't fit, so you could find the right direction sooner. We also looked for other apps on the App Store, but none seemed to meet your specific request, which is why we didn't recommend a particular name. Once again, we want to assure you that we never intended to ignore you — on the contrary, our goal was genuinely to save you time.
Really nice Customer service!!! We are very happy as the team helped us with the configuration. Thanks a lot for all the support!!
Really nice Customer service!!! We are very happy as the team helped us with the configuration. Thanks a lot for all the support!!
