Stone Field Shaving Company Ltd.

An easy app to use and the customer service is excellent. They were able to help me add the various pop-ups and banners and make sure things looked great.

I left another APP because their prices weren't reasonable and their customer service was lacking. After reading several reviews I chose to try One+. The app is relatively easy to use. The plans are very reasonable for new e-commerce stores and the customer service is AMAZING! Very helpful and very patient. I look forward to working with them.

I've had this APP since March and WAS very impressed with the features and customer service and I recommended this app to other people. The customer service at the time seemed really good. The automated features seem to work well. It was also FREE. Shortly after I got the app I saw they added new plans and I asked them if this applied to me and I was told that I along with others would be grandfathered in and we wouldn't have to worry. Today everything has changed. Where the system really fails is the options for sending emails or newsletters. I was sending emails (maybe once every other month) to under 1200 contacts, No issues. In fact my quota is 3000 emails and I'm only at 47. That's right I'm at 47/3000 emails. The home page makes it seem like I'm good to go....but it's misleading. What they don't tell you is you're limited to 600 contacts and if you want to send more you have to pay them. I even questioned them on their policies in the past and I was assured that I would have no issues whatsoever. Today- without any WARNING.....it wants me to upgrade my plan. I was never given any warning on my home page or by email that they were making these changes. Their customer service is lacking. They seem quick to respond but can't seem to offer any immediate assistance. Very poor business practice and customer service to change policies on existing customers with no warning. UPDATE- They reached out to me to offer 2 months free and 40% off for one month. That doesn't really solve the issue. You'd be better off to use another app for emails like newsletters.

I installed the app and within 1 day of having it installed I ran into issues with the instagram feed requiring me to reach out to customer service to reset things. Once it was reset, I went to set up posts for both the Facebook and Instagram. However, it gave me a message that I exceeded the # of allowable campaigns. I was very disappointed - but Hanna reached out to me and explained the error on their part. So why the 5 stars? First, the APP looks like it performs well and time will tell. It was relatively easy to get things back up and running. Perhaps just as important, Hanna's customer service and support was excellent.

I've had this app installed for a few weeks. For whatever reason the option to add to the menu or header does not work correctly. I have reached out to their support and while they have (eventually) answered, they have not resolved my issue.

I just installed this app. I was very impressed with their installation instructions. So far so good. I'm not big on changing HTML code, etc., but the instructions were easy to follow.