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Excellent-Supply.com

United States

•••••••.com

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Reviews (13)

★★★★★
Shopify

This is a very good app for improving speed. Discernible improvement in page speed. I've tried a number of apps to increase page speed, and this one seems to be the best.

Developer reply ·

Thanks for the feedback! Comparing individual audits can be deceptive since site audits can be very variable. The same site can have very different audits with no changes. Taking an average over time gives a better picture of how speed has changed. Just let me know if you decide to give the app another try and I'd be happy to help!

on Hyperspeed EXTREME Page Speed · About 1 year using the app
★★★★★
Shopify

Tried this app a couple of years ago. Ran into an issue. Decided to try it again. Happy to see the app has been updated since I tried it last. It is now fantastic. Did an onboarding Zoom session to get the app set up. There are a lot of pieces to make it work properly – so I was grateful for the help. I like that it's pulling the rates directly from our Shipstation account. Lots to like about this app.

Developer reply ·

***Update*** Hey Rick, I'm not sure why you decided to update your review instead of taking us up on 3 different offers to work with you to review your configuration. We are more than happy to work with you to get things working properly. As noted in the email I sent, I offered to have our Success Lead review your configuration to ensure it will work as expected. Our team has been available to assist you, and are still happy to assist you if you would please respond to our emails or let us know a time that works with your schedule to get on a call. Unfortunately, we cannot help you if you are unwilling to work with us. Warm regards, Sharon ____________________________________________________________________________________ Hey Rick, I'm sorry to hear that you weren't getting your desired result with Intuitive Shipping. It appears you may have missed Michael's reply yesterday morning (8:27 am EST). After you approved collaborator access, our team noticed that you still have free shipping over $350 set up within your Shopify shipping settings. Since Intuitive Shipping cannot override Shopify's rates, you have to manually remove them. If you did get his reply and things still weren't working as expected after removing Shopify rates, our team would have been happy to help you further. If you are open to it, please reach out to support@intuitiveshipping.com with some times that you are available today so our team can get on a call to troubleshoot your setup with you. You can also book a call following this link bit.ly/3iBdaQm I trust that a call will be a better support option for you since you will be able to provide immediate feedback directly to our team to fully resolve your concerns. Warm regards, Sharon Reeds Co-founder/CEO

on Intuitive Shipping · 12 days using the app
★★★★★
Shopify

Our team maintains detailed customer and order notes in the Shopify timeline. That's great, but... what if nobody actually sees the timeline note? An app like this can help. We needed a task/project app. The Projects section of the app is suited for handling customer/order notes and sharing these projects (todo's) with our team. This app helps us keep track of the daily flow of things. Plus, the Notedesk app is well-supported. We ran into a problem and the developer was right on top of responding to take care of bug/issue with the app. I would recommend this app to any store owner who wants to manage notes on customers & orders. It's helping us to provide excellent customer support. Thanks to the folks at Launctip for a very useful tool! Revised review 11/05/22

Developer reply ·

Hey, thanks for the feedback! Your original 5 star review was great but this is by far more helpful to us. We hope to get this back up to a 5 star. In the background, we are finalising a major update. It addresses your points already raised along with a bunch of other helpful features and upgrades. This should be released in the next 1-2 weeks. Thank you. Dan @ NoteDesk

on NoteDesk ‑ CRM & Automations · 4 months using the app
★★★★★
Shopify

REVISED REVIEW: We use Unishipper for UPS because they provide us with much lower rates than Shopify's discounted UPS rates. We tried plugging our Unishipper issued UPS number directly into Shopify, but Shopify would NOT pull the correct Unishipper/UPS rates for our account. This app will pull our correct Unishipper/UPS discounted rates, and factor dimensional weights too. This is app is truly GREAT - when it's pulling rates through correctly. It does require manually entering weights and dimensions into a spreadsheet CSV file to set up the app correctly. Once the CSV data is loaded back into the store, the app will provide correct shipping rates. This step is necessary because the app loads it's own info for the product weight, height, length and width from within the app. Also wanted to say that their (US based) support has been super helpful too (thank you David). Bottom line... Eniture is a solid choice - if you're working with Unishipper/UPS. After trying multiple shipping apps and hacks this one checks all the boxes.

on Unishippers Small Pkg Quotes · 8 months using the app
★★★★★
Shopify

We liked the app at first, but then it started acting buggy. Their support attempted to help, but they couldn't sort it out quickly enough to solve the problem. Our customers were being charged the wrong shipping rate. Not good! So we had to dump the app and move on. The app was rendering a "flat rate $10 fee" without showing the correctly setup UPS or USPS rates. We have NEVER set up a $10 flat rate fee / so I have no idea where this app was getting that from. However, their support team did get back to us, and they genuinely wanted to make things right - so I will leave this a 4-star rating. Yet, at the end of the day we did go with a different shipping rate tool for our store.

on PH MultiCarrier Shipping Label · 4 months using the app
★★★★★
Shopify

We had problems early on with this app. Venntov helped sort things out and offered to give us full use of the app for FREE for life if I would change my negative review. I took them up on their generous offer, modified my review, and went on to use the app for several more months. I felt this was a standup way for them to handle things. But now in all honesty I can no longer recommend this as a 5-star app. Recently the app developed another glitch where broken links were displaying search engines as the broken link paths (as if Google, Bing, and DuckDuckGo were actual pages on my website). I contacted support but got no response. Frustrated, I threw in the towel, deleted SEO Manager, and have now moved on to the SMART SEO app {which looks to be a more effective SEO tool}. Paying money for an app that works properly, and produces good SEO results, makes more sense than hanging on to a free app that doesn't cut the mustard. That's why I'm now changing this to a 3-star review. P.S. I have to wonder how many other 5-star Venntov reviews were written for free use of their product. ---------------------------------------------------------- Reply to Rhian Beutler's comment below: After a long string of problems with SEO Manager back in August I was super frustrated with SEO Manager. As a result I posted a 1-star review. Shortly afterward I was contacted by josh Highland at Ventoov who seemed alarmed and concerned that I had experienced so many problems. Because I was dissatisfied he offered to give me the product for free for life. And in return I wrote a 5-star review. At the time the app was working and I appreciated the great service. Like I said, I spoke directly with Josh on the phone - and he sent me this message below by email on August 11 2020. ---------------------------------------------------------- Thank you for taking my call today. We have applied the 100% lifetime discount and sent the access request. What we need next is to have the app installed - https://apps.shopify.com/seo-meta-manager Don't worry about adding our code, I'll handle that portion. Please shoot me an email or text when you have the app installed.

Developer reply ·

Hi there, This was, as you can imagine, alarming to read. Obviously, as the President of the company, I wanted to take immediate action on the allegations made in your most recent updated review. For clarity- we never asked you to change your negative review. Ever. We asked to work with you on the challenges you had, and I have no documentation of us offering you the app for free in exchange for a positive review. In fact, that is against the Shopify App Store's TOS and is something we never do. We will never comp our app and then ask for a review. That is an unfair accusation to make, and I stand firmly by the integrity of my team and our product. That being said, when you emailed us most recently on May 1st, 2021, we responded on May 2, 2021, attempting to solve the challenge you pointed out ( we had a bug that is now fixed), and on May 3rd, you told us that we should not worry about it and that you were uninstalling SEO Manager. I am happy that you found a solution that works for you, and hope it works out for you. Best of luck with your business endeavors. Feel free to email us if you have any additional questions, comments or concerns. support@seomanager.com Best, Rhian Beutler President + Co-founder venntov

on SEO Manager | venntov · 9 months using the app
★★★★★
Shopify

Really simple Options App. Works great. Although straight out of the box, the app's formatting looked a little rough on our theme. So I reached out to their support and they got back to me almost immediately. They kindly applied some fresh CSS code to the app to match the styling of Infitie Options to our theme. Talk about great support!!! Blew me away. I only wish (and I really wish this hard) that this app could eventually include a "Pricing" mode. Then it would be perfect!

on Infinite Options · 2 months using the app
★★★★★
Shopify

This is a great options app. Very simple and straightforward. The only problem is, it didn't play well with our theme. Apparently, there's a known glitch with this app on some themes. Here's what occurs... The price for an option will display correctly on the product page, but then the price will zero out as soon as the item gets added to the cart. The developer sent me some code to add to our store (much appreciated), but it failed to sort out the problem. Sadly I can't use this app in its current state.

Developer reply ·

Thank you for your kind words about our app. I am sorry the app didn't work properly for you. With hundreds of themes and thousands of apps there are endless possible compatibility problems. We are constantly improving our app to fix any problems that come up. I emailed you back to try and fix this issue but I never heard back from you. Let us know if there is anything we can do to help you in the future. - Jon Relentless Apps

on Variant Option Product Options · 2 months using the app
★★★★★
Shopify

Works beautifully. This app saves my bacon repeatedly! Had tried another backup app (that one was expensive). Then tried a cheapo app that worked OK at first but then it stopped working. ThemeWatch is the best one I've tried so far. The theme change timeline reporting is comprehensi]ve. The price is very fair. Best of all it just works!

on ThemeWatch ‑ Theme Backup Tool · 26 days using the app
★★★★★
Shopify

There are so many ways to get granular and do edits to products using this app. Indispensable for any serious Shopify store.

on Hextom: Bulk Product Edit · 3 months using the app
★★★★★
Shopify

What a clever idea! Want to see the Keyword Density of a page? How would you do it? OK... you probably don't have a clue. Neither did I. LOL Till I discovered this app. This app creates a "word cloud" along with a corresponding list that scores the page's keyword density. The "word cloud" is cool to look at ... but the strength is in what it conveys. It reveals how the page is weighted with what the search engine sees as it crawls the page. It also allows you to compare your competition's pages too. I sprang for the $7 a month paid version of this app because I can see it as a valuable resource. Bang for the buck! Now I have a simple tool that provides a clear picture (literally) showing the keyword strengths and weaknesses for each page of our site. I plan to put this to good use as I work at tuning up the content for all of our products. Highly recommended! Also, there was a glitch in the way our theme was displaying some fonts in the app. The developer was very quick to resolve the issue. Super responsive support!

on Word Clouds SEO · 3 days using the app
★★★★★
Shopify

This is the ONLY app like this, at least as far as I can tell. I have a popular product that has become obsolete because of the coronavirus. This item brings a lot of traffic, and we won't have the product back in stock at any time in the foreseeable product. But we do have a great alternative item! What to do? This app fit the bill perfectly. We can now redirect this flow of traffic to a very suitable alternative. Thanks so much for providing your feedback - It’s great to hear how the app is solving this issue for you and your review really helps other stores to understand the benefits that this app sets out to provide. Thanks again and I wish you all the best.

on Rapid Alternative Products · About 1 hour using the app
★★★★★
Shopify

Setting up a new Shopify store with a fairly large product catalog. Needed a way to do large scale edits. This app is making my work so mush simpler! I tried a few other spreadsheet style apps, but this one is the easiest to work with. I like that you can edit "live", or download/upload a CSV file. Had to reach out to support with a question about exporting/importing the spreadsheet data, and they got back to me with a helpful answer. I'm very satisfied and will be continue to use this app going forward.

on Ablestar Bulk Product Editor · 2 days using the app