Sales Tax Automation by TaxRex
by TaxRex Inc · launched
View in Shopify App Store ↗Reviews (130)
This service has been great! The team there are very helpful and proactive in helping us navigate the ins and outs of sales tax. Greatly appreciate having that experience on our side.
So far they have been very helpful and easy to work with.
extremely easy to use, very efficient and has saved me a lot of time. I highly recommend to anyone who has to file with multiple states with multiple counties. Taxrex also provides good reports and excellent support and communication. It is a no-brainer to use their company. I use to do all of my own filings, but they are efficient and economical.
TaxRex has helped remove a very cumbersome task, which is accurately reporting done on time for more than a dozen states. The time savings is well worth the cost. Customer service is responsive too, A+
Get app and great service. Had an issue with a state filing and they walked me through the process to resolved. Highly recommend!
Saves so much time, definitely pays for itself tenfold.
The Taxrex app saves time and money. The customer service is prompt and precise. I recommend using it.
Excellent customer service - over and above what I'd expected. Highly recommend...
I can’t say enough good things about this company. They are so responsive, helpful and all around amazing to work with. Everything is on time and done correctly .
Very happy with there service. All queries raised has been responded with immediate attention and assistance has been provided until all issues are resolved
Excellent customer service and on top filings for the last 3 years we used them.
As the CFO of Magic Hour, I cannot say enough good things about Tax Rex and their team. We initially engaged them to help us manage our Shopify sales tax compliance, but they quickly became a trusted partner in resolving a complex and long-standing sales tax issue with the California tax authorities. From day one, their team was incredibly responsive, knowledgeable, and genuinely committed to helping us find solutions. No question was too small, and every interaction was professional, timely, and helpful. They guided us through a challenging situation with patience and expertise, giving us confidence that we were finally on the right track. The Tax Rex platform itself is easy to use and has simplified our multi-state sales tax reporting and filing process. Equally important, the people behind the software are exceptional. In an industry where customer support can often be frustrating, Tax Rex has consistently exceeded our expectations. I highly recommend Tax Rex to any Shopify merchant looking for a reliable sales tax solution backed by outstanding customer service and real expertise. — Colin Hurren, CFO, Magic Hour
The application interface is very clean, the features are very practical, the tax team submits data in a timely manner, and customer service responds to emails promptly as well
Quick and easy to install, on-time filing and process was accurately processed and confirmed by state for sales tax filing. Very pleased to find this app to add tax services to small store.
Great app. The customer service is outstanding also!
The customer service provided by the Tax Rex team has been exceptional. They helped us file historic tax returns as well as ongoing returns to ensure tax compliance. They are very knowledgeable and answer emails promptly. They took the stress out of the experience of registering and paying our sales and use taxes. I highly recommend this App
We've been using Tax Rex for at least a year, if I remember correctly. They have executed flawlessly and eliminated all the stress and hassle related to sales tax. Their customer service is prompt, courteous and professional. I highly recommend Tax Rex!
Very responsive team and easy to work with. This app has helped manage and simplify our monthly sales tax requirements immensely.
I don't know why I was trying to do it on my own. We operate in a single state (California) and their tax filings are horrible. Shopify tax was difficult to manually process, and their automated filings worked but wouldn't allow for companies that have to remit monthly tax filings. Tax Rex to the rescue! We are new with them, but communication is great and looks like we are good to go. What was a 1/2 day process trying to sort through reports is now automatic. Thank You!
Tax Rex has been a huge help for our Shopify store. The app itself works exactly as needed, but what really stands out is the customer service. Their team is incredibly patient, responsive, and thorough. Every question we’ve had — even the small, technical ones — has been handled quickly and clearly. They take the time to explain things in a way that actually makes sense, which is rare when dealing with tax-related tools. It’s clear they care about getting it right, not just closing tickets. Highly recommend if you’re looking for a reliable solution backed by a truly supportive team.
Tax Rex is super helpful with quick responses and guidance to tax-related issues!
This app works as expected. The time saved is worth the cost.
I cannot recommend Tax Rex enough. Efficient, prompt, affordable and quite easy to use (even for artists). Tax Rex has simplified our bookkeeping and given us peace of mind. Highly recommend.
Tax Rex has been a HUGE help in determining sales tax obligation with the 'Economic Nexus' laws. The app is very simple to use, have very clear reports for filing and is very inexpensive to use given the amount of time we save in reporting tax across several states. Given the very limited Shopify Tax for non-Plus stores, this is a must have to streamline the tax back-end and stay in compliance. Excellent app, excellent value and truly excellent and quick support!!
I honestly cannot thank the Tax Rex support team enough. I have full confidence in them completing my monthly tax filing and yearly TPT license and do not even have to think about it. I know it is completed and filed correctly. With all of the things day to day running a business, this helps tremendously as I would probably be late filing each time.
I am so happy with this App and the team behind it. It really does feel like I have a team on my side looking out for me. Their level of personal service is unlike anything I have experienced on this platform. I would, and do, recommend them highly!
Super easy to work with. Responds to any questions I have in a timely manner.
Responsive and effective. Does what it does and well, thank you!
I have been using Tax Rex for a couple of years, and I am very happy with the service. I sort of stumbled through setting it up, but they were very helpful, and they have been very responsive every time I have a question or need to speak to them about my taxes.
Really wonderful customer service. They jump on any issues I have with any state and are super helpful. No way could I deal with all the various sales tax state rules on my own. Love this app and the team behind it.
Tax Rex handles all our USA recording, filing, and remittence. This has saved us a lot of time and has allowed us to focus on more strategic tasks. The team is very responsive when we need to resolve issues or ask questions. We appreciate the Tax Rex partnership very much!
We have been using Tax Rex for one of our stores for over a year. The setup was straightforward, and the support team guided us when we needed help. Being able to exclude marketplace orders is a big plus for us. We recently added the app to our second store, and the integration was super easy. The support team usually replies within a day or two with helpful answers. Overall, it’s been a really good experience so far.
Incredible customer service. Communicative, detailed, knowledgeable, thoughtful, and responsible associates. Quick response times (typically 1-2 business days). They have made state registration and the filing and payment of our sales taxes a breeze. What once was a headache for us and our clients is a headache no more. Can't recommend them highly enough for the services they provide.
The absolute best customer support! Like real humans, with real knowledge, that respond really fast... every time.
The Tax Rex team has been on top of absolutely every question I have and have rectified any issues I've had very quickly. I use them for several states to autofile and they are always on top of getting everything filed early and efficiently. So happy with our service!
I've been using Tax Rex for over a year now and it has saved me hours of headache trying to reconsolidate all the tax info (especially county tax) for filing each filing period. This year I decided to file using Tax Rex (instead of just having it report it in Shopify) and they took care of everything, which has been a life + time saver. Their customer support is also very responsive, making this app a must have for any small busines sowner!
Takes all the worry out of filing away. We've been using this app for over a year now and had no issues. Tech support, on the rare occasion that we have needed it, is quick to resolve any issues. Great investment!
I've been using Tax Rex I believe for 2 or 3 years now. I was skeptical at first b/c of such bad experiences in the past with several other services. So I started out only having them manage one or two states in the beginning, but now they manage the majority of states I do work in and I plan to add more when I expand into other states. I highly recommend Tax Rex they also do a good job of communicating via email and are prompt to respond.
Tax Rex has been great. Very responsive to our questions and very helpful dealing with annoying sales tax filings. We highly recommend Tax Rex. Just Wash Stuff
I switched from Avalara to Tax Rex and OMG what a change! Customer service is way better, they actually respond in a timely fashion and don't sound like robots. Taxes are calculated correctly (unlike Avalara whose calculations were double what they were supposed to be) and they go out of their way to help.
The service is easy to use, and the support staff is helpful, thorough and professional.
I'm really happy with the services provided by TAX REX. Their staff have been very helpful and always prompt in responding to my queries. It's been a smooth and professional experience from start to finish. Highly recommend!
I appreciate the communication and support from the Tax Rex team. It is a pretty simple platform, and gives peace of mind that taxes are taken care of.
The state comptroller switched us to monthly sales tax filing, and we missed the notification, so we were late with one month’s filing. Tax Rex responded quickly and had everything taken care of in less than 24 hours. Highly recommend!
This app is an absolute must have if you reach nexus in multiple states. Manually dealing with state orgs is such a headache and seriously gave me anxiety in the midst of a busy growing business. Tax Rex has been a lifesaver. I never have to think about taxes. I just get nifty little reports in my email that all has been handled. Last week, I received a state notice for an unpaid month right when we reached nexus and before I'd set up autofile. I was heading out of town and didn't have time to dig into it. I sent an email to Tax Rex support and they handled it while I traveled. Truly a great app and I'm so grateful I don't have to worry about managing taxes anymore.
TaxRex has been perfect! I reviewed a lot of tax apps, and there were others that a lot of people knew of and recommended, but after reviewing them, I thought TaxRex would be best and I was right. They have done a great job, they make it easy and most importantly they are VERY responsive. Customer service on these apps are really important and TaxRex shines in customer service.
UPDATED: This seems to be working out pretty well. About as good as a tax program you can find on Shopify. UI is very basic and super easy to use, but once you get used to it it is okay. They are very good at answering your questions and adapting their reports to work better with each state.
We've had a great experience using the Tax Rex app for managing our sales tax filings. Their support is responsive, and the filing process in Autofile-enrolled states runs smoothly and on time. Highly recommend this app to any business looking for a reliable sales tax solution on Shopify!
Tax Rex has been absolutely amazing for me! Their pricing is very fair, and their support to register with every state was a HUGE time saver worth every penny! And! This stuff is all SUPER complicated, they have been very responsive via their customer support email, always getting back to me within 24 hours, and have helped me along every step of the way!
A truly professional and efficient solution. Tax Rex has made our sales tax filing process seamless and stress-free. Their team is responsive, knowledgeable, and incredibly helpful throughout. Highly recommended for anyone looking to automate tax compliance with confidence.
The customer service support from TaxRex is top-notch. They are great communicators and very responsive. I also appreciate their knowledge of the ecommerce landscape and user-friendliness of their platform. Their service has been a big help to my small accounting department.
Tax Rex takes all the guess work out of tracking and remitting Sales Tax for your Shopify store. We need to remit sales taxes each quarter and used to struggle staying on top of this. Now we don't even have to think about it! Tax Rex tracks the taxes in connection with Shopify Tax and then sends our payment to the state! Badabing.. badaboom!!
happy with the service and their team is quick to let me know about any issues with paying each state taxes.
We were with Avalara for years. The customers service was impossible, the fees continued to increase and we had a new account rep every six months, making it impossible for any continuity of service. Moving to TaxRex has been a weight off my shoulders. They make the process simple, like it should be. The fees are reasonable and they respond quickly. I wish I would have made the switch earlier. I can now focus on other aspects of our business.
they file my state taxes so I dont have to deal with it- its amazing and customer service is very friendly, fast and efficient!
This app is great! Has saved me a ton of time and it is very fairly priced. They also have great customer service.
Great service, quick communication. They have been able to get me compliant in a week! Love taxrex!!
TaxRex has been so helpful with the transition from the previous 3rd party filing service we had been using. Their communications are prompt and clear. The previous service left several of our state accounts a mess and difficult to get into. TaxRex, with their patience and expertise, helped us work through every one of them. I wish we had switched years before! Highly recommend!
It works and they are very responsive to questions and requests.
Tax Rex has been very helpful throughout each filing for each state. Whenever there is nuance to our process, Tax Rex is able to adapt. They are responsive in their support and the filings have been seamless. If there are any troubles with the filings, just reach out to Tax Rex's support team for step-by-step instruction. Can't recommend them enough!
These guys take a lot of the pain out of sales tax compliance... as much pain as it's possible to take out of sales tax compliance at least :) The auto file is so simple/good. Excellent, highly responsive support team - an order of magnitude better than TaxJar.
I want to make these people cookies I like them so much. We have been with Avalara for about 2 years and just went through a major issue where Avalara filed a number of returns for us incorrectly - it was a nightmare. What made it worse was trying to get a hold of someone in their customer service dept who would actually DO something about it. It took two months (yes two months of back and forth) to learn that they wouldn't correct their mistake unless we paid a tremendous amount of money to correct the filings. I have been with Tax Rex for less than two weeks and they've already corrected over half of the filings, been extremely communicative and clear in those communications. It feels like going from some of the worst customer service I've every had to some of the best. I'm so grateful that Tax Rex exists, is so simple to use, responds promptly to questions, and helps as much as possible. I wish I would have switched over a lot sooner!
If you are looking for an easy-to-use tax app with great customer service then this is the app for you. Responses to our questions have been very quick and friendly. We found the app easy to install, easy to monitor nexus thresholds and they have made the option of setting up auto file returns for our required states so easy. So far this had been an excellent app that I would highly recommend.
Great app and great support. Flexible enough to automatically ignore certainly order types if you want (Amazon, etc.) and the reporting turned out to be more accurate than the reporting from Shopify. Have also recently started using their auto-filing service and happy with that as well!
- Incredible customer service and support - they are clear and concise making it easy to understand what they need from me. - they save me hundreds of hours by handling all of our filings
This app is a life saver. The auto file feature is so worth the fee. Customer service is excellent. Response time is always quick.
The Tax Rex app is straightforward to use, and the customer service team is helpful and responsive. We have a complex tax setup with economic nexus in many states. The Auto File service saves our team a lot of time.
This company is great. Greatly simplifies the process of filing taxes with there automated service. Customer service is also the best!! Best purchase along with starting a business.
We have moved to Tax Rex after being with TaxJar for a long time and it is a world of difference. Tax Rex was totally devoted to our taxes from the start. They are easy to communicate with (which was not even possible with TaxJar), They respond to any question very fast and are extremely accommodating. They have handled left over issue from the time with TaxJar without charging for their extra efforts and with great attention. I have been waiting with this review a few months to let the reader know that it is valid over time and not just a quick start review. I recommend Tax Rex full heartedly to any Shopify owner!
I've been using the Tax Rex app for managing my business's tax requirements, and I couldn't be happier with the experience. The app is user-friendly, efficient, and has streamlined our tax processes significantly. The support team is responsive and always ready to assist with any questions or issues that arise. Their exceptional service has made a complex task much more manageable. Highly recommend Tax Rex for anyone looking to simplify their tax management on Shopify!
Very responsive and helpful. Good value and made our life easier. Many of us medium-sized business owners are facing the out-of-state taxing requirements, not only as a new financial obligation, but also as a massive amount of extra work that has complicated our business. State obligations (Nexus) was probably the largest nation-wide tax increase ever. We can understand states collecting taxes on out-of-state sales, but it is the bureaucratic requirements that have been pushed on Businesses that are ridiculous. You will quickly find that you need to hire an expert service provider that understands the state-to-state requirements – they are all different, time consuming, and full of the typical government style bureaucratic processes. Finding a service like Tax Rex has been great. I looked at several other service providers and their costs were ridiculous and many had very poor service. I tried Tax Jar, Alavara, Tax cloud... None of them compared to the value I have received from TaxRex. I hope by recommending TaxRex that other business owners learn from my experience and take advantage of their services.
So easy to get set up and good support. Good platform.
I absolutely love this app- it has saved us. Every new state we have liability in, we simply fill out the form and TAX REX does the rest. Every time we have questions, we submit a help request and get help next day if not within 3-4days. I went out of my way to fill this out just to let others know that this is a very valuable service and worth every dollar.
After many years of spending unnecessary amounts of money and having painstaking headaches with Avalara, I am so glad to have switched to Tax Rex. Tax Rex wants to make sales tax easy for you, and they really go above and beyond to make that happen for each one of their customers. I can't believe anyone is still paying for Avalara or Tax Jar when Tax Rex is a much better, easier, and cost efficient option hands down!
As our store has grown quickly in the last several months it has been hard to keep up with everything... and state sales tax is one thing that was not high on the priority list! Once we got nexus is more than a couple of states, it became apparent that we needed a solution to handle the filing for us, and after looking at some much more expensive options we decided to give Tax Rex a try. I am very pleased with the way that Tax Rex has responded to my inquiries and their support has been helpful as we had some late filings to catch up on. So far, I would highly recommend this service! I will update once we have been using this for a while longer, but so far the experience has been much better than expected--and is far superior to trying to manage this yourself! Don't wait till you are behind like I did, go ahead and get started with Tax Rex as soon as you have a need to start filing in multiple states--it is simple and easy!
It's been a great experience. Has streamlined our work in getting sales tax paid. Their customer service is extremely responsive and always helps to adjust settings to make things easier to understand and/or align with what is needed by the government. Yes, Shopify has US taxes, but they provide zero assistance and cannot work with you to get things right. Tax Rex is worth it. Don't hesitate.
I have to say your customer service is outstanding. We had a few hiccups during setup because we were missing information from states to log into their systems. You guys helped us through that process and were still able to hit our deadlines for filings and payments. Thank you!
Excellent Customer service. I accidently filed a wrong amount and customer service was able to effectively amend the incorrect amount. Everything is automated, no need to worry about having to sit down and figure out taxes for each state. Fairly priced and customer service is easily accessible. 5/5 100%
Great! Extremely simple to setup, add states, setup automations plus great customer service, fast replies. Let's me focus on growing my business and eliminates time spent on these administrative tasks! Highly suggest :)
Tax Rex submitted sales tax for me in one state and so far I’m really impressed with their customer service and level of support. Saved me sooo much time in filing sales tax myself!
Great app, great help! For growing companies this is a "must have" when you have to deal with the pesky out of state tax!
Fantastic app and customer service. The Tax Rex team helped us onboard smoothly and transition over from our tax accountant service. Now our sales tax is all automated!
I can't begin to state how easy this app is to use and how seamless filing taxes is for us! It saves us SO much time and takes the stress away from having to manage this process, filling forms out correctly and submitting payment. Easy and straight forward to use app that allows me to do more important things in our small business. Customer Service is amazing and very timely in their responses and helps navigate any issues that may arise!
Amazing. Makes my life so much easier. Great service too! Thank you again.
