← Merchants

Relaxe

United States

Reviews (8)

★★★★★
Shopify

Aftersell is a great tool and the support is fantastic. Super responsive and their latest VSL feature is a game changer.. Highly recommend.

on Aftersell Post Purchase Upsell · Almost 2 years using the app
★★★★★
Shopify

Developer reply ·

Thank you so much for the 5-star review! 🌟

on Tidio: AI Chatbot & Live Chat · About 4 years using the app
★★★★★
Shopify

Wasn't a fit for us (they did not have technical specifications we were looking for) but the support is excellent and they made things right immediately. Julia is great.

on Inveterate by Onward · About 2 months using the app
★★★★★
Shopify

Working with Finaloop has been a total dream. I've gone through every bookkeeper imaginable. We switched from Bench in 2022, and since then, our books have been in tremendous shape. Clean user interface, tools, and reporting. Software is reliable. Most impressively, team is SUPER responsive which is a sign of an A+ company to work with. They're on top of everything, always. To my knowledge (and I've worked with many), they're the best eCommerce accountant out there right now.

on Finaloop · Almost 2 years using the app
★★★★★
Shopify

Editing review: Okendo support came through wonderfully. Especially Paulo. Thanks!

on Okendo: Reviews & Loyalty · 2 months using the app
★★★★★
Shopify

The pricing is misleading — stay away. We didn't even have a tracking page set up, notifications were not going out to customers, so we were not using this app. We were still being billed every month, for way more than $9. Doing some more research, we figured out why. They do not make it explicitly clear, but they are billing you for every order you fulfill on your store. Not every time a customer tracks an order that they placed. Aftership is effectively taking a small % of revenue in every store they are installed in. Charging $0.08/per fulfillment also is borderline malicious in my opinion, they added absolutely nothing of value to our business (not a single customer tracked an order through AfterShip).

Developer reply ·

I am sorry to know that you are not happy with the pricing, tracking page not being set up, notifications not being sent out, and charging of $0.08/per fulfillment. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at support@aftership.com Regards, Rupam Team AfterShip

on AfterShip Order Tracking · Over 2 years using the app
★★★★★
Shopify

We have been looking for an app like this for way too long. I was quoted by developers in the thousands to get this built into our theme manually, but Tyler and his team took care of it in minutes. Amazing app, incredible support, and must-have. No more annoying pop-up upsells.. This thing is a game-changer!

Developer reply ·

Woowowowwwww thanks legend! 🔥 Can't wait to see some killer upsell results for your store. 🚀 ✌🏻Ty

on Monster Cart Upsell+ Free Gift · About 3 hours using the app
★★★★★
Shopify

Skio is a must-have app for any seller — it's a total & complete game changer. Having the ability to have groups of people sign up for recurring subscriptions does not only increase AOV, but is also going to increase our customer base exponentially. The app is very easy to install and use, there's also terrific developer support in case of any troubleshooting. Group-buying is the future of eCommerce, and Skio has executed this to perfection. Would highly recommend!

Developer reply ·

Thanks for the kind words :) -Kennan

on Skio, a Recharge Company · 5 minutes using the app