Bubbachubs

ayla is clever sorted my issues. not even claude, chat gpt and gemini combined could fix it. legend!

Really poor tech and support service. cant actually add the widget where you want it. It embeds itself into your cart buttons, so if you want customer to proceed with their original choice it hurts conversion, because they have to scroll through all categories first till you get to their own add to cart button. If you are using google ads and are intent customers dont do it. If you dont care about that, maybe add it. but dont rely on their knoweldge because its limited. 6 hours now trying to add a simple bundle.

I'm quite specific when running my store, I feel my customers should get the best technology and service i can offer. I expect the same of any app I use. My returns and tracking management, it needs to be bullit proof and i need to know their team can support me when i need it. Having tried literally 6 other apps, Parcel Panel is the best by some distance. Its one of only 5 apps i use to run my store. Its essential for what we do. Their customer support is second to none, and frankly thats rare. does it cost more yes, its why i avoided it in the beginning. But you do get what you pay for. wouldnt use any other app for tracking, or returns management but it took me a year and a half to figure that out! if they offered 6 stars I'd give it to them. PS Im not easy to please either rest assured....

The team are very inciteful! and very useful..

verygood support and very easy to use

always a pleasure to talk to these guys, and they make what is a complex subject easy for even me to understand!

I dealt with Sandy and she was absolutely brilliant, and had so much patience considering i was having a lot of computer problems. If the rest of the team have 50% of her customer service ability, they will also be amazing!!! no question do i recommend them....