Soap & Paper Factory
United States
Reviews (5)
I'm in love with Klayvio. As a small business, it has been so important for us to be able to target high performance customers and Klayvio makes it so easy to do so and track behaviors. I highly recommend to anyone who is trying to grow sales through email marketing strategies. I have learned so much from the videos re: BFCM, segmenting, etc., there are endless ways to grow sales if you are able to harness the tools Klayvio offers. We came from Mailchimp but find this platform is much more powerful and supportive.
Developer reply ·
It's awesome to hear that you're seeing success with Klaviyo! Thanks so much for the 5 star review!
What a great company!! I have spoken to them on 2 occasions and they have solved my problems super fast and efficiently! I recently had the pleasure of using a product and receiving support from their team, and I must say, I am thoroughly impressed! The product itself exceeded my expectations in terms of functionality and ease of use. It has truly made my life easier and more efficient. But what really stood out to me was the exceptional support I received from the team. They were prompt, courteous, and incredibly knowledgeable about their product. They went above and beyond to ensure that all of my questions were answered and that I was completely satisfied with my experience. Overall, I would highly recommend this product and its support team to anyone in need. They truly care about their customers and their product, and it shows in everything they do. Keep up the fantastic work. Thanks for everything!!
Developer reply ·
"Much obliged to you Soap & Paper Factory, We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centers around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from your Amazon account to your Shopify store. The team is consistently available to help you. Stay Connected! Team Cedcommerce!!"
Someone hacked our rewards program and I panicked and went on the messenger and figured I would never hear from anyone. within a few minutes, Eddie hopped on, and was super informative and so attentive. Not only did Eddie help us yesterday, but I wrote him again today, and he knew the case from yesterday and continued to help. I thought that was really great, because he already understood what was happening. WE are really impressed with this app, and their customer service.
Developer reply ·
Hi there, We are delighted to hear that this issue was sorted out immediately with Eddie's help. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. Cheers!
This app brings the most revenue to our company. It's that simple. I can go on and on about how easy it is to use, and customize, but at the end of the day, we capture more sales and revenue with this app than any other. It's an absolute must have !!!!!
we LOVE this app. Reviews are so important, of course, and we also feel like it's another way to keep the channels of communication open to our customers, and our customers LOVE it. It helps us build our brand community.