Caravan Cover Shop
Australia
Reviews (13)
Anytime I add a new app to my store, one of the first things I like to check is the quality of the support team. And Urooj from Support was very quick to reply and very friendly and responsive to my questions. So a special thanks goes out to Urooj - you are the man! :) I love this app!
So far so good... Within 24hrs of installing the Assurify Shipping Protection app I have had two customers purchase this protection, which I am pleased to see happen so quickly. It obviously taps into a need that some of my Customers have, and I am pleased to be able to offer this. In terms of support, I reached out today and asked about how I can offer more prominent Assurify branding across my store, and I was assisted promptly by a very friendly support person. I look forward to continuing my experience with the Assurify Team.
It offers a more immediate way to have interaction with my customers. Not all customers want to phone, and emailing back and forth is not always the best option for people. Having a chat option on my site has increased my exposure and has definitely led to an increase in sales.
Shreyasi was very friendly and efficient in assisting me with my enquiry today. I have always been impressed with the Aftership app, have been using it for years, can't ever see me going elsewhere.
Great app, easy to use and support was very prompt and provided friendly and efficient service when needed. Thanks so much!
Love this app, it has transformed my FAQ page from what was a long page of nothing but dense-looking text into a clean, organised layout which is immediately engaging for my site visitors. Support is prompt, which I always appreciate. A simple, intuitive app to use (which is a bonus!) Very happy to recommend!
Simple to set up, but professional looking in its design. Works exactly as I need it to. Support replied to a quick query I had within minutes. Can't fault this great app.
Developer reply ·
😊 We're glad you had a great experience - here's to many new customers calling you quickly and easily in the future!
Fantastic app and support. A support call was needed to overcome an issue I was having but this was quickly and easily resolved. App suggestions are welcome through a user's forum and it seems the developers are keen on learning what the app users want implemented. Very happy Customer here.
I have been using Stamped.io to collect reviews for many months now, and it really works a treat. My site now offers a level of trust that I did not have before, which is definitely driving sales. I started with the FREE version as this offers enough functionality to start collecting reviews through emailing Customers. (You can even tailor the review email text in the free version, something you can't do with some competitor apps unless you go Premium). I recently upgraded to the BASIC plan so I can incorporate photo reviews, and admittedly I did need some help getting this set up (I am not as technically-minded as many of you out there!) but in terms of Support it has been a breath of fresh air - simply the best Support I have experienced from any Shopify app over the past 4 years. I cannot recommend this app highly enough. HUGE thanks to the Team at stamped.io and keep up the awesome work! 5 Stars!
Developer reply ·
Hey Caravan Cover Shop, Thank you for your review and kind words :) We're really happy to be growing with you as you continue scaling up your business and move from the Free plan to the Basic plan, that's great :D We are heartened by your compliments of our support team as well, it really makes our day! Thank you again and we hope that you'll have a great time collecting reviews with Stamped.io!
Extremely easy to use, perfect for adding ALT text. Have it on 2 stores, not interested in looking elsewhere, this does the trick. Update: Add images and walk away, the app does the rest. Plus support is second to none. My fave app so far.
Developer reply ·
Thanks for the great review! If you like more help with speeding up your store, just contact our customer support through in-app chat. ~ Julia
Continued excellent support from everyone I speak to when I need help. Very happy with the app, very comprehensive and integrates seamlessly with Google and Bing.
Very impressed both with how this app works on my site AND with the excellent support I received answering a few questions I had. Many thanks indeed. Kirk.
So many people out there are hunting for this solution, I am so thankful to finally find it. Admittedly it didn't work initially and I had to follow the manual instructions and add the code into the Google Analytics section of my Shopify back office, but this DOES WORK! No more customer confusion. Customer service is also top-notch, with my request for assistance being answered within an hour. Thanks guys, you rock.