REP Provisions
United States
Reviews (10)
This app has been an incredible revenue driver for us. It's also reduced support tickets dramatically. My CSR is Hans and he's been terrific and super helpful. I'm not technical and the app has been easy to implement, the ai responses are highly accurate.
Super happy so far! Drew and Morgan have been awesome to work with, quick responses and very informative. We launched ShipInsure on our website today and immediately had customers opting in to the shipping protection. We are excited to see how it goes and are hopeful that ShipInsure will take away the need of having to deal with unhappy customers and claims with our carriers.
We just installed recently but wanted to leave a review about the customer service. Amazing! I worked with "Isaac" and he solved the 2 issues I had almost immediately. I have almost no development experience and everything was pretty much plug and play. I'm encouraged about this company/app and will report back on the analytics once we have had it running for a little while.
Developer reply ·
Thank you for taking the time to share your feedback! We're delighted to hear that you had a great experience with our customer service and that everything went smoothly during the installation process. We look forward to hearing about your analytics and are here to assist whenever you need us!
Very helpful customer service! The app is customer friendly and helps us to be able to use Fed-ex!!
We love Skio! We should of moved away from ReCharge a long time ago but was scared to do it. Shaw/Ben/Harris/Eric and the migration team handled everything for us from start to finish. Any issues that came up were resolved quickly. Customer service and communication was really phenomenal. So far, our customers are loving the new customer portal.
Developer reply ·
Thanks for the review! We're so glad you're happy with the product and your customers are loving the new portal. Grateful to have you as a partner! :-) -Kennan
Eduardo M. solved our integration issue quickly. His attention to detail and quick response was the best experience we've had with ReCharge support in over 3 years. Hope we get more service like he provides.
Customer service was very quick and responsive. I got everything i needed on sales projections. I was very satisfied with this app
The customer service has been incredible. They were able to remedy a couple issues we had on our end during the integration. highly recommend.
Wow. this app was super easy to install. hoping to convert more customers. Will come back and leave another review about how successful it is.
