CABINZERO
United Kingdom
Reviews (13)
The app caused the worst bug ever. It messed up the currencies we have on the store, which created a huge opportunity for us to lose revenue. After fixing the bug, we couldn't add the bundle to the cart until we reloaded the page. It's so frustrating and has damaged our sales because we are running ads to these bundle pages. Other bundle types are terrible too, for example the buy X get 1 free (the cheapest).
Developer reply ·
Dear Neil, We’re very sorry to hear about the disruption this caused to your store and campaigns. Our team would like to investigate your case thoroughly, especially the multi-currency behavior and the cart interaction after the initial fix, so we can identify exactly what happened and prevent it from recurring. Would you mind checking your mailbox neil@cabinzero.com then reply to us? We take feedback like this seriously and hope we can earn back your trust. Sincerely, Zee - BOGOS Customer Support Lead
Jazz is really helpful to check the issue for me. Thank you!
This is really a helpful app. We are happy with the support team as well. They are listening so well and always open to improve their features.
Developer reply ·
Thank you for your review! We’re really happy to hear the app has been helpful for your store. Feedback like this means a lot to us, and we’re always working to keep improving both the app and the support experience. We appreciate your support! Samuel
We have been using the app for 8 years and we are good with their quick support!
Developer reply ·
Thank you for your review and feedback — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
The app is really useful, easy to use, and now working even better after my feedback because the team is very supportive. The product manager listens very well. I'm happy to provide more feedback to continually improve the app.
Developer reply ·
Dear CABINZERO Team, Thank you for your honest feedback. Our team will continue to strive tirelessly to build a more valuable, user-friendly, faster, and better-designed app! Wishing you great success in your business! Best wishes, Daniel | Easy Bundle Team
We tested the free plan to understand its functionality, but it didn't specify that the display wouldn't be visible on the storefront until after troubleshooting with customer support. She said only the paid plan can see but I didn't see the app works even in the theme editor. This wasted our time, really.
This app helps us save time. The support team is really helpful whenever we need their support.
Developer reply ·
Thank you very much for the kind review :) If you need any support do not hesitate to reach us. -Aldo-
Puco offers several useful sections for our store. And when there's an issue, their support helps me in a matter of minutes, which I'm super happy.
It's really helpful that the support team can provide assistance very quickly. Thank you!
The app is working well. There is just a misunderstanding here. Sorry.
Jaap and the team are very supportive. They've already fixed my issue for now. However, the script by coding should be considered to change to a better set-up version so that we no need to use code anymore on both targeting product IDs or offer IDs.
great customer service and a good app. well recommended and I am sure we will continue to use for years t come
