Magic T
New Zealand
Reviews (14)
Been using this app for a long time, and I have to say it can't be better than this. No hassle during sales and Black Friday.
The discount calculation is weird and shows up differently in check out. I had so many customers asking. The App has lots of bugs and a very bad support. I moved to Unicorn Cart eventually.
Developer reply ·
Hey team.. you were on the older Version of the app. Version 2 is a whole new experience with a powerful suite of offers and flexibility. Sorry to hear about your experience. As you can see reading other reviews.. we normally get the opposite feedback. Don't hesitate to reach out if you need anything from us.. or want to try the new app. Ty.. Co-Founder of Monster
This is the BEST cart app you can find in the market. The support is amazing and responsive. Thanks to Sylvie in support.
This app is a solution to many needs and dreams you have for your Shopify. The support is amazing and quick. Recommended.
They only support you if you get one of the paid plans. Each time I asked for help they asked me if I'm on free plan or not and then just stopped giving support. When I uninstalled the app the code remaining cause problems with my theme and they didn't help me to remove codes. Very poor customer service.
Clean and complete app. The installation was a bit hard for me but the support team was there to help. I was looking for such an app for a long time. I got introduced to it by the Shopify support team. Great support. Update: I installed the app as it was getting too expensive for me and there were cheaper options. Surprisingly, you can't uninstall the widgets as easily as you install them. I needed to give back-end permission to the support agent to do it for me.
There's absolutely no support. NOTHING! The "Get Help" link in their app is inactive. There's no online chat and there's no ticket system. How does Shopify let them have apps? P.S On October 16, 2023, they replied to my review and I never heard from them. I finally managed to get to a new app and uninstall this app. Supper expensive with no support.
Developer reply ·
Thank you for taking time to leave us with your feedback. I will be bringing your concerns to my team for further discussion. - Ty Bailey | VP of Services
It was easy to install and function. It's great to have all your upsell needs in one place. It would be easy to analyse and sync the designs.
Developer reply ·
Thank you so much for the review! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!
The support team is never online in the Pacific time zone. Whenever you ask something the bot says we'll contact you tomorrow. Canada'a tomorrow is New Zealand's night so I will never be able to get live support. 1- If you can't support it globally then just sell it in Canada. 2- You can turn off your online support when it's night in Canada.
Developer reply ·
We appreciate your feedback and apologize for any inconvenience you've experienced with our support. While our chat isn't available 24/7, we aim to respond within a few hours. To address your concerns: Global Support: We're actively working on improving support coverage globally. Online Support Hours: We're always exploring options to optimize our support availability and can schedule calls outside regular hours if needed. Feel free to reach out to us at help@gokickflip.com, and we'll work together to find a suitable time that accommodates your schedule. Please let us know how we can assist you further. Best regards,
It just stops showing upsells and addons for no reason. Every time you need to contact the support to fix it. Every time you contact the support you need to prove that there's a problem. Then they say it's fixed then you check and it's not fixed then the guy in the support just ends the chat to pass you to another person and then you need to go through the whole process again. Not recommended.
Does the job and works fine for my business. I still don't know why I need to write 100 characters as I don't have much to say.
Developer reply ·
Thank you for your kind review. Your feedback is much appreciated! Thank you for choosing Bold!
I just Love Automizely. Great app and one sop place to do all your marketing. Stop adding different apps for different things. Just use Automisely and it does the job.
Works well! Easy to handle. I made my first banner in 1 minute. It's stupid that I'm forced to write 100 characters as a review!!
