Keep Track GPS

We experienced a critical failure with the Orderly Emails app that resulted in all 70 of our Shopify collections being deleted, along with our main navigation menu. This completely broke our site navigation and effectively rendered our store unusable. Customers could not browse products properly, and the structure of our site including SEO-critical elements was severely impacted. What makes this worse is how this was handled. The issue occurred days earlier, yet we were only notified on April 1. Unfortunately, this was not a joke. There were no safeguards, no confirmation steps, and no rollback available. An update intended to “clean up duplicates” should never be capable of deleting live business data at this scale. The response provided was simply to check the activity log and manually rebuild. That is not an acceptable outcome when an app has caused irreversible data loss. This was not an isolated issue multiple merchants have reported the same problem, with many updating their reviews to reflect the severity of the impact. This caused significant disruption to our business and required substantial time to correct. Merchants should be fully aware of the level of risk involved when an app has the ability to modify or delete critical store data without proper safeguards.

I've been using this app for at least six years, with only a few minor bugs under bold control. Since Shop Cycle took over the app, there have been more issues than one would consider acceptable, and service has deteriorated; they requested access to my store four days ago to see if they could solve it, and they have yet to access it. I made modifications six days ago, and they still have not been updated. This is not the first time we've experienced syncing issues that took days to showup. On one occasion, our options simply disappeared, and we had to re-add them. Definitely not the app it used to be.

Realy good app have been using now for 2 years great for getting product reviews and more, the customer service is worth more than 5 stars on every ocasion i have contacted them it has been no issues at all even happy to carry out your request for you. Great service by the team at Stamped - Ivan O and Salem B Thanks for the great service. Regards Nathan Keep Track GPS Au

Helped us solve all our order printing quickly and in style. With easy to use templates was every thing we need to have professional looking invoicing through to emails.

Fantastic service! Great App We have 3 of there apps and all work fantastically. we using this app for 2 years now with no worries what so ever.

Saves so much time every week. Support is great. We use MYOB if you could import shopify merchant fees to a different location would make the process easier. Would give 10 stars if they could handle returns/refunds. at the moment we need to do it manually.

Easy to use App, Has everything you need to build a form and more, saves you hours in coding them yourself. We needed a larger form so can get quite expensive.