BootayBag
United States
Reviews (6)
Globo has done it again with another amazing, easy to use app. We found Globo when looking for a Search/Filter app (which is also a great one). We had tried other mega menu apps but none looked or function how we wanted, or were compatible with our theme. The app Globo made is easy to use/customize and with there incredible support team it's truly top tier. I had a few requests that I needed help with and the team was quick to respond, make the changes asked and continually willing to assist. Sarah was fantastic at getting everything taken care of for me, updating me on estimate timelines and just a complete gem. We were up an running with our mega menu in a few days, it could not have been easier to set up.
Look no further, this is the app you want to use! Not only does it provide a great shopping experience for customers, the team at Globo is immensely helpful and responsive. We have been looking and testing out filter/search apps all quarter. Other apps had glitches, weren't compatible or required a lot of dev work to get to work the way we wanted. The Smart Product Filter & Search app Globo is amazing (check out their other apps too!). I had a few requests (okay quite a few) that I needed help with in customizing the look of the app on our website and the team was quick to respond, make the changes asked and continually willing to assist. Helen, Ariya, and everyone else I talked to are complete gems and made getting this app up and running on our site a piece of cake (we were up in running in a few days, fully customized and perfectly integrated with our website).
Amazing app. Amazing support. The team at Rebuy goes above and beyond just answer questions, they truly want to help and will spend time finding answers for you. Countless times I've asked about functionality or formatting to only be met with a solution (and quickly). Our rep Alison is amazing and always checks in with new ideas to help boost sales. As far as the platform goes, it's easy to use, easy to set up, and IF you run into an issue they have you covered within 24 hours or less. Everyone at Rebuy not only is helpful, but knowledgable and that makes all the difference.
Developer reply ·
Thank you so much for this wonderful review! 🌟 We're thrilled to hear that you've had such a positive experience with our app and support team. Alison and everyone at Rebuy are dedicated to not just meeting, but exceeding your expectations. Your satisfaction is our top priority, and we look forward to continuing to support and inspire your success. Keep enjoying the platform, and never hesitate to reach out!
The app is easy to install, customize and share with customers. Most importantly the support received is impeccable. From the start Katherine answered all my questions, looked into case studies for me and always followed up promptly. Most companies you have to wait days to hear back from someone, but she always responded within the same day sometimes within the hour. She helped me work through some issues we were having (our fault not the apps) and followed up to ensure everything was taken care of. Thanks Katherine!
Developer reply ·
This is an amazing review. Thank you so much and I really do appreciate it. We are so excited for your referral campaign to do its best. :) - Katherine
We had a few issues to work out in the beginning but customer support has been amazing throughout the process. We have to give a 5 star shout out to Tyler at Recharge, he has been so helpful and we wouldn't be where we are today without him!
Gorgias is a superior CRM experience versus others I have used (Zendesk, Freshdesk, Intercom) and the customer support is always responsive and helpful. Really enjoy this application!