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Factory Direct Hobbies

United States

Reviews (9)

★★★★★
Shopify

The team at Smile is amazing to work with. We encountered an issue we couldn't resolve so we reached out looking for a solution. They fixed it quickly. Was amazed at how quickly they resolved it!

Developer reply ·

Thank you for taking the time to share your review! We're always happy to help 😍 - Smile Team

on Smile: Loyalty Program Rewards · 9 months using the app
★★★★★
Shopify

My all-time favorite Shopify app, and one of the best values out there. We've used Arigato for 5+ years and plan to stick with this team indefinitely. Whether or not you know how to write code: if you need custom automations in your Shopify store, you NEED Arigato. Arigato saves devs time, and it opens up a world of possibilities to non-technical Shopify users. The customizability is highly granular, and the support team is responsive and very capable--making them arguably Arigato's best feature. Every time we've contacted support, a knowledgeable technical person (usually Patrick) has directly interacted with us and kindly and efficiently helped us troubleshoot our workflows and resolve any questions or issues. Because Arigato is such a powerful tool, you may experience a bit of a learning curve with the user interface at first, but support can help with this, and you'll thank yourself later for sticking with it. Go for it!

on Arigato Automation · Almost 4 years using the app
★★★★★
Shopify

We ship out of multiple locations, and splitting orders is key to our fulfillment operations. ShipSync's functionality is simple and slick. Worth every penny. Helpful and highly competent support too. I'd recommend it to anyone and everyone who needs to split orders to ship out of multiple locations.

on ShipRoutes ShipStation Sync · About 1 month using the app
★★★★★
Shopify

Just installed the app. The support is the fastest support on the planet. Needed their help to add the app to my older theme. If their support is any indication of how well the app functions, I am going to be a happy camper!

on Back in stock Restock Preorder · About 1 hour using the app
★★★★★
Shopify

This app is great and allows me to easily discount products and make sales. The tech support is also outstanding and very helpful! Thanks guys.

on GetSale Bulk Discounts & Sales · Over 1 year using the app
★★★★★
Shopify

Helpful customer service. The app helps with the management of our returns. Helps keep returns easy and organized.

on AfterShip Returns & Exchanges · About 1 year using the app
★★★★★
Shopify

I've tried other report apps on Shopify (ones that cost way more). Data Export is by far the best. Their support is amazing and the data is exactly what we need, the way we need it. Scheduling the reports is super slick and easy as well. If you do a lot of business on your Shopify store, you'll eventually need better reporting than the stock Shopify reports. Come straight to this app when you do. You will not be disappointed!

on Data Export IO: Report · About 1 year using the app
★★★★★
Shopify

I tried several filters before settling on this one. There are some CLEAR differences between some of the "also rans" and Boost's filter. First, this filter function even if you are re-syncing your collections / inventory. Some of the others' filters disappear during the sync process which hamstrings your user experience for upwards of 20 mins, if your catalog is big like mine. Secondly, this app is WELL thought out. It works like it should and gives you all kinds of customization. Thirdly, it's fast. The filtering works quickly. Fourth, the support is ridiculously fast and accommodating. You can certainly find filters that cost less, but having tried several of them, I've concluded that the functionality of this one is well worth the cost. Very glad I have this on my site!

Developer reply ·

Hello, We are incredibly grateful that you took the time out to leave us this note! It does mean the world to us when you are seeing the benefit of using our app and how it impacts your business. Our dedicated team works diligently and this will provide them with great encouragement to keep doing what they are doing. We are only a message away so if you ever need any help or advice, just let us know. Wishing you all the best, Boost team

on Boost AI Search & Filter · 10 days using the app
★★★★★
Shopify

Very well thought out and highly responsive support staff. This app, while certainly not inexpensive, is a meaningful investment in taking your site from "mom and pop" shop to performing like major corporations', in record time. I can see why so many big companies use rise.ai.

on Rise Gift Cards & Store Credit · About 23 hours using the app