EcigZoo

Very easy to use, lots of configuration options, well built - Thank you

A very good, it works well and loads quickly. Support is very helpful and efficient. It could be improved with some import/export functionality and the ability to move products between discount offers. At the moment, it can be hard to locate which offer a product is in, which is why an export could help. Overall, definitely recommended and a cornerstone of our store.

Awesome App, Thank You!! After years of putting up with customers selecting the wrong rates in error e.g free store collection, this shoves it to the bottom of the list, not the default. It also works with another shipping app we use to set rates for postcodes. No issues. Fantastic, saves vendors time by having fewer people select free collection when they are hundreds of miles away. Thank you

20,000 old orders awarded 1.2 million points worth $37k; Joy Support ZERO! After Joy updated their app, customers called in about dozens of emails awarding them points, for orders they had not placed. In total, the app awarded points to 19,866 archived, old or fulfilled orders, many pre-dating the app install. Customers had a total of 1,171,430 rewards points added to their account worth about $37,000 that they could cash in. The app sent thousands of emails to customers. Joy said this was due to a Shopify error that affected some other app developers too, about Order Update API calls. We think the only apps to be impacted were poorly coded apps that didn’t verify API status updates. We do not believe that every reward app developer and other apps that rely on order status, and all their customers, had these issues. The Joy app should cross-reference any Order Status’s to check if orders are valid, that they are not old, archived, fulfilled. No verification occurred, the Joy app, either due to this Shopify issue or their update, which, we think, is more likely, just gave money away and corrupted the points balances of thousands of our customers. The worst part, Joy offered ZERO support!! They offered no solutions and when we came up with a solution, they would not help us. To resolve the issue, all that we needed was a simple CSV download of all points activities. Simple for any basic web developer to provide. After about three weeks of numerous requests, we got nowhere. They offered NO help!! The Joy app allows downloads of customer balances, and displays point activity. The app will not allow you to download points activity to resolve issues. We spent hours Cutting & Pasting off the app analytics screen because Avada Joy would not give us a download. In conclusion, after dealing with many app developers, the support from these people is non-existent. They may help with small issues on how to use the app but could not offer any support for more in-depth issues. They communicate quickly, but never follow up with updates or manage any issues, basically just paying lip service, saying all the right words, but never actually supporting. We have resolved the issue, without any support from Joy, despite numerous requests. We will be moving apps soon to a developer who offers technical support. The risk with continuing to use the Joy app is that one-day, due to either poor coding resilience in their app; lack of activity and other data download options; very poor technical support; we would have to tell all our customers their points are gone, corrupted, and reset to zero. Either that or pay out $37,000 in incorrect points. EDIT: Update, Joy contacted us and apologised. As the app is good we have upgraded the rating. The issue was related to unarchived orders (auto-archiving interferes with our 3rd party systems). To make this app more robust, we suggested the ability to download point activities and scheduled customer balances backup. With those two items of data, the system can be restored if an issue occurs. We will revisit this review if the app and support improves.

Wow, an awesome reviews app that integrates well into Shopify and other apps. It has been easy to set up, with good help articles and support. I wish we had moved to Judge.Me earlier. We moved from one of the big-brand review companies, having tried them all over the years, and this so far is the best for Shopify we have come across. Highly recommended.

Amazing SEO app with all the functionality and more. New functions get added regularly. Highly Recommended!

On the face of it, the app looks good and easy to use. The issue is there is not a way to bypass customers who accept marketing setting. Some emails are marketing and customers need to consent. Other emails are non-marketing, eg status update, website down and these non-marketing emails do not need to rely on consent. Can only leave 3 stars due to lack of scope when sending emails.

We have looked at a lot of inventory management systems and migrated from Tradegecko to DEAR. Extremely impressed with the product and system. It has a lot of manufacturing features that we do not use however for tracking purchase orders, bundles, composite products it is excellent. It is easy to duplicate products to quickly add or CSV can be imported. There is never going to be the perfect IMS for everyones business processes but this covers most of ours. We have suggested some improvments regarding batch actions via the web interface. Overall can recommend, no problems syncing with Shopify.

So far, excellent functionality and quality. Mainly got for the trust badges and will explore everything else later

Good overall app, easy to install with some good features. It has a huge icon choice with mono or colour, and text can be inserted next to each icon which many other apps cannot do. It installed on the product pages automatically however we needed to contact support as it would not show on homepage. Support acted fast to sort out and now all working. On our 2.0 theme, the block placement could not work with the theme editor (custom.liquid) so that we can drag and move ourselves. Having to code the theme directly is not ideal. I hope they update this aspect to work. Overall recommended for great functionality and support.

Really well designed, and easy to use, with an amazing placement drag and drop procedure. We will add RoarTheme to our list of favourite Shopify developers. Thank you

A very good app and the installation support was excellent. Definitely made it easier to have pricing promotions on the website. I could not give 5 stars as I think it is missing something useful; the ability to set the text on a per promotion basis. For example, in one product category, you may want the product table to say Mix & Match, whilst on another Buy 3 etc. The ability to tailor the text per promo would make it 5 stars. That said very happy and would recommend.

Awesome search app and so much more. Really impressed with the easy set-up and functionality. The product labels, product preview text, filters and more. Sorry I wasted so many years with another app. Highly recommended!!

Great app that has certainly helped our ecigzoo customers get the latest delivery information during this coronavirus pandemic. Easy to use and configure

Great app, I needed help with the installation and got a fast response. I think one aspect could be better and that is the option set product or category lookup. Instead of an exact text search, a search that brings up a list of similar types or partial text search would help. Otherwise great