Vach Cittoni
Canada
Reviews (9)
Thank you Sameer for all your help with a problem setting up a product on pre-order! Fast and efficient communication and offered some additional help as well fixing the look of the button! 5 star service!
Although the app did not meet our needs. Every effort was made to align nonetheless. Very professional and helpful to walk through all the options.
Downloaded it. Said it already linked with shopify with the wrong email and wanted my password which at that point i hadnt even set up and when I went to chat, it wanted my email to get back to me, so I'm assuming a live chat app should have live app support!! Doesnt seem like something I want to have to support my customers
Developer reply ·
Hi there, We're really sorry you had trouble getting started — this definitely isn’t the experience we want for any of our users. We’ve already reached out to you via email and are ready to help, we can help you set the correct email in just a few minutes. If you prefer to use a different email address, feel free to contact us directly at support@tidio.net. Our team is available and happy to assist. Thanks again for your feedback. We’d love the opportunity to turn this around and help you get the most out of Tidio.
Easy to set up. easy to use. Enjoying the use of this app.
probably would be good but no instagram option? Twitter? Twitter is dead - its X. maybe later when it has some viable options and updates
Developer reply ·
Hi Vach, Thank you for sharing your thoughts! We appreciate your feedback. Please reach out to our support team at https://help.elfsight.com/?contact=1, and we'd be happy to explore potential workarounds for your needs. Best regards, Elfsight
It downloaded but thats it. just kept waiting to load. couldn't do anything with it.
Customer support was awesome. Maya was great to help me out to create the bundle style I was looking for. I'd give her six stars if I could. Fast and courteous. Love it. thank you again!
It does the trick and they removed the watermark very easily!
The app is very easy to set up and great to use though I do think a couple items like VIP and expiry points should be offered in starter as well, overall it’s great. The support staff - even better! Thanks Lynn
Developer reply ·
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
